Dear Northamptonshire County Council,

How many claims did the council receive for compensation for pothole damage in the last three years that figures are available?
How many of these claims did you pay?
What was the cost to you for claims in the last three years that figures are available?
What is the average pay out for a claim?
What was the cost to the council administratively for managing these claims in the last three years that figures are available?
What was the budget for fixing potholes in the last three years that figures are available?
What is the budget for fixing potholes this current year?
How much did you spend on fixing potholes in the last three years that figures are available?
How many potholes were fixed in the last three years that figures are available?
How many repairs were prompted by complaints?
How many repairs were because of the council's own survey work?
Did the council develop its own process for managing pothole claims, e.g. the development of a form to report claims, standards in terms of timely responses etc.

Yours faithfully,
Oliver Lewis

Freedom of Information, Northamptonshire County Council

Dear Mr Lewis,

 

Freedom of Information Request: FR9776

 

I am writing to acknowledge your request for information dated 29/01/2020.

 

Our team is dealing with your request and we will be in contact with you
soon. If you have any queries about this email, please contact me quoting
the reference FR9776 in any future communications.

 

You should expect a further response within 20 working days.

 

Kind regards

 

Sarah Jobling

Senior Administrator

Freedom of Information/Data Protection Team

Northamptonshire County Council

 

Tel: 01604 368360

[Northamptonshire County Council request email]

www.northamptonshire.gov.uk

 

 

 

 

 

 

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Freedom of Information, Northamptonshire County Council

2 Attachments

Good afternoon,

 

Please see attached response

 

Kind regards

 

Tracey Gilkes

FOI / DP Admin

Northamptonshire County Council

ONE Angel Square

Angel Street

Northampton

NN1 1ED

 

t : 01604 368360

e: [1][email address]

     [2][Northamptonshire County Council request email]

 

 

 

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