Potholes: stats, procedure and compensation

Oliver Lewis made this Freedom of Information request to Kent County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Kent County Council,

How many claims did the council receive for compensation for pothole damage in the last three years that figures are available?
How many of these claims did you pay?
What was the cost to you for claims in the last three years that figures are available?
What is the average pay out for a claim?
What was the cost to the council administratively for managing these claims in the last three years that figures are available?
What was the budget for fixing potholes in the last three years that figures are available?
What is the budget for fixing potholes this current year?
How much did you spend on fixing potholes in the last three years that figures are available?
How many potholes were fixed in the last three years that figures are available?
How many repairs were prompted by complaints?
How many repairs were because of the council's own survey work?
Did the council develop its own process for managing pothole claims, e.g. the development of a form to report claims, standards in terms of timely responses etc.

Yours faithfully,
Oliver Lewis

 

Information request
Our reference: 11815609

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Dear Mr Lewis
   
Thank you for your email which we received on 29 January 2020.
 
Kent County Council (KCC) acknowledges your request for information, which
we will consider under the relevant legislation (Freedom of Information
Act 2000 and/or Environmental Information Regulations 2004).
 
Assuming KCC holds this information, we will endeavour to supply the data
to you as soon as possible but no later than 26 February 2020 (20 working
days from date of receipt).
 
We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information.
 
Please quote our reference - 11815609 in any communication regarding this
particular request.
 

Please see our [1]Information Rights Privacy Notice for details of how we
process your personal data.

 
Yours sincerely
 
 
Carly Wattle
Information Access Officer
Strategic and Corporate Services
+443000417061

 
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References

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1 Attachment

 

Information request
Our reference: 11815609

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Dear Mr Lewis
 
Thank you for your request for information received on 29 January 2020.
 
Please find attached our response to your request.
 
Yours sincerely
 
 Kelly Leeson 
 Information Access Officer - Information Resilience & Transparency Team 
 
NOTE: Please do not edit the subject line when replying to this email.