Adran yr Economi a Thrafnidiaeth
Department for Economy and Transport
Ein cyf/Our ref ATISN 15770
Mr Peter Hall
xxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx
15 December 2021
Dear Mr Hall
Request for Information – ATISN 15770
Thank you for your request for information dated 10 December. You have asked:
1. How many potholes on trunk roads have been reported to the Welsh Government
for every financial since 2017/18.
2. How long, on average, does it take the Welsh Government to repair a pothole once
it has been reported.
3. How much money has been paid to drivers in compensation for damage/defect to
their car or tyres as a result of a pothole, broken down by financial year since
2017/18.
Please let me know if this is not an accurate description of the information you have
requested.
As your request currently stands, I believe it will be very time consuming to deal with.
Some of the information we hold on potholes will not be easily obtained. Our Agents,
the South Wales Trunk Road Agent (SWTRA) and the North and Mid Wales Trunk
Road Agent (NMWTRA) would need to integrate various systems including working
out the times to repair potholes. This means that the time it will take to locate, retrieve
and extract some of the information requested will be substantial. If I estimate it will
take more than 24 working hours of time to determine whether we hold the information
and to thereafter locate, retrieve and extract it, the Freedom of Information and Data
Protection (Appropriate Limit and Fees) Regulations 2004 allow me to refuse to deal
Llywodraeth Cymru /
Welsh Government
Parc Cathays / Cathays Park
CF10 3NQ
FOI.ESNR@gov.wales
Rydym yn croesawu derbyn gohebiaeth yn Gymraeg. Byddwn yn ateb gohebiaeth a dderbynnir yn Gymraeg yn Gymraeg ac ni
fydd gohebu yn Gymraeg yn arwain at oedi.
We welcome receiving correspondence in Welsh. Any correspondence received in Welsh will be answered in Welsh and
corresponding in Welsh will not lead to a delay in responding.
with it. The appropriate limit specified for central government is £600, representative
of the estimated cost if taking over 24 working hours of time.
In order for me to search for the information you are seeking, it would be helpful if you
could provide a more specific request for information, for example by narrowing its
scope, such as reducing the timeframe considerably and limiting the information asked
for to less requirements. If you do refine your request in this way, this will be treated as
a new request. Otherwise, you will receive a response by 12 January 2022. If you
have any queries about this request, you can contact me at
FOI.EconomyandInfrastructure@gov.wales. Please remember to quote the reference
number above in any future correspondence.
Please note: the Welsh Government is facing unprecedented challenges during
the coronavirus (COVID-19) pandemic. As a result resources, both finances and
people, are being diverted away from many of our usual activities to deal with
the pandemic. This will undoubtedly impact on our ability to comply with the
normal requirements for information rights work and as a result you may
experience delays when making information rights requests during the
pandemic. We thank you for your understanding during this time.
The following is a link to the blog page of the Information Commissioner’s web
site where you can find an article entitled “FOI and the coronavirus: a measured
approach”
https://ico.org.uk/about-the-ico/news-and-events/icos-blog-on-its-information-
rights-work/
The request you sent me contains personal information about you - for example, your
name and address. The Welsh Government will be the data processor for this
information and, in accordance with the General Data Protection Regulation, it will be
processed in order to fulfil our public task and meet our legal obligations under the Act
to provide you with a response. We will only use this personal information to deal with
your request and any matters which arise as a result of it. We will keep your personal
information and all other information relating to your request for three years from the
date on which your request is finally closed. Your personal information will then be
disposed of securely.
Under data protection legislation, you have the right:
• to be informed of the personal data we hold about you and to access it
• require us to rectify inaccuracies in that data
• to (in certain circumstances) object to or restrict processing
• for (in certain circumstances) your data to be ‘erased’
• to (in certain circumstances) data portability
• to lodge a complaint with the Information Commissioner’s Office (ICO) who is our
independent regulator for data protection
For further information about the information which the Welsh Government holds and
its use, or if you wish to exercise your rights under the GDPR, please see contact
details below:
Data Protection Officer, Welsh Government, Cathays Park, CARDIFF, CF10 3NQ
Email: DataProtectionOfficer@gov.wales
The contact details for the Information Commissioner’s Office are:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 01625 545 745 or 0303 123 1113
Website: www.ico.gov.uk
Any information released under the Freedom of Information Act 2000 or Environmental
Information Regulations 2004 will be listed in the Welsh Government’s Disclosure Log
(at http://wales.gov.uk/about/foi/responses/?lang=en). Yours sincerely
Gareth Day
Head of Contract Delivery
