Dear Matthew Davis,

Reference number: 34994

I confirm receipt of your information request and that we are dealing with this and will respond to you in due course.

The Freedom of Information Act 2000 and Environmental Information Regulations 2004 allow up to 20 working days for responding to information requests.

If you are not content with the handling of your request, you have the right to ask for an internal review. Requests for internal reviews should be addressed to the Monitoring Officer, PO Box 1720, Huddersfield HD1 9EL. Alternatively, you can send an email to: [email address].

Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of any review you have the right under section 50 of the 2000 Act to apply to the Information Commissioner for a decision as to whether your request for information has been dealt with in accordance with the requirements of the Act. The Information Commissioner’s website is at www.ico.org.uk and gives more information about the role and duties of the Commissioner. The ICO telephone helpline on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday to Friday.

Regards

Information Governance Team
Kirklees Council
Governance Service
PO Box 1720
HUDDERSFIELD
HD1 9EL

Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

For more information about how we deal with your personal data, please see the Kirklees Council privacy notice

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Dear Matthew Davis,

Thank you for your recent enquiry.

From our preliminary assessment, it is clear that we will not be able to answer your request without further clarification.

The Council requires further information in order to identify and locate the information you have asked for. In particular, the service have asked in regards to question 3 if you could clarify what is meant by “total amount made in claims”.

Once you have clarified the information you require, we will action your request. If we do not receive clarification within a month, this question will be considered to have lapsed.

• Under section 1(3) of the Freedom of Information Act 2000 (FoIA), a public authority need not comply with a request unless any further information reasonably required to locate the information is supplied.

• Under regulation 12(4)(c) of the Environmental Information Regulations 2014 (EIR), a public authority can refuse to answer a request that is too general, provided the public authority has gone back to the requester and asked for extra information, offering advice and assistance to help to explain, clarify or rephrase their request.

Please remember to quote the reference number above in any future communications.

If you would like to discuss this email, please contact us.

Regards

Information Governance Team
Kirklees Council
Governance Service
PO Box 1720
HUDDERSFIELD
HD1 9EL

Telephone: 01484 221000 (voice activated switchboard – please ask for Freedom of Information)

For more information about how we deal with your personal data, please see the Kirklees Council privacy notice

show quoted sections

Dear Matthew Davis,

I am writing in response to your request dated 29 November 2023. This has
been dealt with under the Freedom of Information Act 2000.

You asked for the following information:

Please could you answer the following questions in relation to potholes

1.      Total no. of potholes reported in your council area for the years
(i) 2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date

2.      Total no. of potholes fixed in your council area for the years (i)
2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date

3.      Total amount made in claims for compensation due to pothole damage
broken down by financial year for the years (i) 2020/21, (ii) 2021/22,
(iii) 2022/23, and (iv) 2023/24 to date

4.      Total amount paid out in claims for compensation due to pothole
damage broken down by financial year for the years (i) 2020/21, (ii)
2021/22, (iii) 2022/23, and (iv) 2023/24 to date

If possible if time allows:

5.      The road name in your area which has received the most pothole
reports over the past 5 years, and the total amount of reports made.

The Council asked you for clarification on 07 December 2023 as follows:

The Council requires further information in order to identify and locate
the information you have asked for. In particular, the service have asked
in regards to question 3 if you could clarify what is meant by “total
amount made in claims”.

You responded on 05 January 2024 with the following clarification:

Please disregard Q3.

The Council’s response to your specific questions is set out below:

 1. Total no. of potholes reported in your council area for the years (i)
2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date – Please see table
below
 2. Total no. of potholes fixed in your council area for the years (i)
2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date – Please see table
below

Year No. of Potholes Reported No. of Potholes Repaired
2020 21815 31044
2021 28393 62819
2022 23510 37536
2023 to (29/11/23) 24856 24004

4. Total amount paid out in claims for compensation due to pothole damage
broken down by financial year for the years (i) 2020/21, (ii) 2021/22,
(iii) 2022/23, and (iv) 2023/24 to date – Payments made in the financial
year where property has been damaged as a result of the presence of a
pothole:

┌────────────────────────────┬───────────────────────────────┐
│2020-21 │£11,311.05 │
├────────────────────────────┼───────────────────────────────┤
│2021-22 │£4,844.12 │
├────────────────────────────┼───────────────────────────────┤
│2022-23 │£1,668.18 │
├────────────────────────────┼───────────────────────────────┤
│2023-24 │£450.50 │
└────────────────────────────┴───────────────────────────────┘

If possible if time allows:

5.      The road name in your area which has received the most pothole
reports over the past 5 years, and the total amount of reports made. –
This information is not available. 

If you are not content with the handling of your request, you have the
right to ask for an internal review.  Requests for internal reviews should
be submitted within 2 months of the date of receipt of the response to
your original request and should be addressed to the Monitoring Officer,
PO Box 1720, Huddersfield HD1 9EL.  Alternatively, you can send an email
to: [1][email address]. 

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of any review you have the right
under section 50 of the 2000 Act to apply to the Information Commissioner
for a decision as to whether your request for information has been dealt
with in accordance with the requirements of the Act.  The Information
Commissioner’s website is at [2]www.ico.org.uk and gives more information
about the role and duties of the Commissioner.  The ICO telephone helpline
on 0303 123 1113 or 01625 545745 is available between 9am and 5pm, Monday
to Friday.

Yours sincerely

Information Governance Team

Kirklees Council
Governance Service

PO Box 1720
HUDDERSFIELD
HD1 9EL

Telephone: 01484 221000 (voice activated switchboard – please ask for
Freedom of Information)

For more information about how we deal with your personal data, please see
the [3]Kirklees Council privacy notice

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