We don't know whether the most recent response to this request contains information or not – if you are Emma Lang please sign in and let everyone know.

Dear Poole Borough Council,

Please could you answer the following:

- What is the number of complaints and reports you have received about potholes in the borough since 1st January 2018 until present (9th February 2019)?

- How many compensation claims have been made because of defects of the carriageway (specifically potholes) since 1st January 2018 until present (9th February 2019)?

- How much has been paid out as a result of the compensation claims since 1st January 2018 until present (9th February 2019) including legal fees of claimants?

- How are potholes categorised and what are these categories?

- What are the response times from original report to both temporary and then permanent repairs for all categories?

- What are the response times from original report to inspection for all categories?

Yours faithfully,
Emma Lang

Strategy Team - Information, Poole Borough Council

Link: [1]File-List

Thank you for your email.

 

Requests submitted under the Freedom of Information Act and Environmental
Information Regulations will be responded to within 20 working days.

 

Reviews of our responses to Freedom of Information or Environmental
Information Regulation requests will also be responded to within 20
working days.

 

Requests for personal information under Subject Access Request will be
responded to within 30 calendar days once we have received all the
[2]information required.

 

If we need more time to respond to any request for any of the above, we
will contact you to advise you.

 

 

DISCLAIMER: This email and any files transmitted with it may be
confidential, legally privileged and protected in law and are intended
solely for the use of the individual to whom it is addressed. The
copyright in all documentation is the property of the Borough of Poole and
this email and any documentation must not be copied or used other than as
strictly necessary for the purpose of this email, without prior written
consent which may be subject to conditions. Any view or opinions presented
are solely those of the author and do not necessarily represent those of
the Borough of Poole. The Borough of Poole reserves the right to inspect
incoming and outgoing emails. If you have received this email in error
please contact the sender by return and confirm that its contents have
been destroyed.

References

Visible links
1. file:///tmp/cid:filelist.xml@01D41463.3D92DDA0
2. http://archive.poole.gov.uk/your-council...

Strategy Team - Information, Poole Borough Council

2 Attachments

 

Dear Ms Lang

 

Thank you for your request submitted under the Freedom of Information Act
for which our response is below in bold.

 

Kind regards

 

Information Governance Team

 

[1]working%20together%20email%20signature

 

 

 

 

show quoted sections

Dear Strategy Team - Information,
The PDF file is damaged and therefore cannot be opened. Please could you re-send an undamaged/corrupted PDF file with the information or provide it in text form.

Yours sincerely,

Emma Lang

Strategy Team - Information, Poole Borough Council

Link: [1]File-List

Thank you for your email.

 

Requests submitted under the Freedom of Information Act and Environmental
Information Regulations will be responded to within 20 working days.

 

Reviews of our responses to Freedom of Information or Environmental
Information Regulation requests will also be responded to within 20
working days.

 

Requests for personal information under Subject Access Request will be
responded to within 30 calendar days once we have received all the
[2]information required.

 

If we need more time to respond to any request for any of the above, we
will contact you to advise you.

 

 

DISCLAIMER: This email and any files transmitted with it may be
confidential, legally privileged and protected in law and are intended
solely for the use of the individual to whom it is addressed. The
copyright in all documentation is the property of the Borough of Poole and
this email and any documentation must not be copied or used other than as
strictly necessary for the purpose of this email, without prior written
consent which may be subject to conditions. Any view or opinions presented
are solely those of the author and do not necessarily represent those of
the Borough of Poole. The Borough of Poole reserves the right to inspect
incoming and outgoing emails. If you have received this email in error
please contact the sender by return and confirm that its contents have
been destroyed.

References

Visible links
1. file:///tmp/cid:filelist.xml@01D41463.3D92DDA0
2. http://archive.poole.gov.uk/your-council...

Strategy Team - Information, Poole Borough Council

Link: [1]File-List

Dear Ms Lang

 

Thank you for your message, please accept our apologies.

I have carried out some research and have found that the document is
published on the Council's website. You can access it [2]here.

Please let me know if you have any further difficulties

 

Kind regards

 

Steve Otter | Information Governance

Legal & Democratic Services

Town Hall, Bournemouth. BH2 6DY

T: 01202 451928

 

 

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Emma Lang please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org