Our reference: 18724 EIR

Dear Ms Ostrolenk,

Thank you for your correspondence received on 31 August 2021 in which you
asked for the following information:

1.      The total number of potholes and/or road defects reported in your
local area, broken down by month for the years 2019, 2020 and 2021 to
date.

2.      The total number of potholes and/or road defects fixed by the
council, broken down by month for the years 2019, 2020 and 2021 to date.

3.      The amount of money spent by the council on fixing potholes and/or
road defects broken down by year, for 2019, 2020 and 2021 (calendar years
if possible, please).

4.      The total amount of money paid out in compensation due to potholes
and/or road defects, broken down by year for 2019, 2020, 2021 (calendar
years if possible, please).

5.      And if possible, please can you give an indication of the amount
of time taken to fix a single pothole (from starting work on the fix to
the road being open again)?

Your request is being considered and you will receive the information
requested as soon as possible and in any event within the next 20 working
days in compliance with the Environmental Information Regulations
2004/Freedom of Information Act 2000, unless an exception applies. This
means that the council will respond to you by the end of 28 September 2021
at the latest.

If appropriate, the information requested can be made available in
alternative formats, including other languages, Braille, large print, and
audiocassette. If you require any of these formats then please let me
know.

Please contact me if you have any have further enquiries about your
request. I would be grateful if you could quote the reference number given
at the top of this email.

Kind regards

Renata Malinowski

Freedom of Information Support Officer

Email: [1]E&[email address] and
[2][email address]

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Our reference:  18724 EIR

Dear Ms Ostrolenk,

Thank you for your request of 31 August 2020 in which you asked for the
following information.  Please find our response to your questions below
in bold:

1.         The total number of potholes and/or road defects reported in
your local area, broken down by month for the years 2019, 2020 and 2021 to
date.

These are Reported Safety Defects from OCC Database HIAMS

All Safety All Safety Safety Safety
2019 Defects Defects S42 Defects Defects
County City Potholes Potholes S42
County City
Jan 3425   2758  
Feb 3419   2722  
Mar 3176   2456  
Apr 3095   2548  
May 2900 325 2412 194
Jun 2214 539 1787 283
Jul 2767 375 2105 243
Aug 2728 435 2055 231
Sep 2175 433 1701 177
Oct 2738 634 2084 289
Nov 2613 465 1989 221
Dec 2448 467 1903 220
Total: 33698 3673 26520 1858
ADDED ADDED ADDED ADDED ADDED
All Safety All Defects Safety Safety
2020 Defects S42 City Defects Defects
County Potholes Potholes S42
County City
Jan 5037 605 4317 334
Feb 4041 533 3366 336
Mar 4809 715 4327 452
Apr 3918 631 3441 381
May 3158 533 2624 314
Jun 2661 580 2054 346
Jul 2705 471 2094 210
Aug 2569 362 1741 75
Sep 3142 724 2305 385
Oct 2648 675 1876 254
Nov 2878 740 2238 285
Dec 2532 614 1885 218
Total: 40098 7183 32268 3590
ADDED ADDED ADDED ADDED ADDED
All Safety All Defects Safety Safety
2021 Defects S42 City Defects Defects
County Potholes Potholes S42
County City
Jan 2938 466 2192 189
Feb 3777 566 3073 333
Mar 5172 618 4291 265
Apr 3707 523 2876 275
May 2756 675 2008 352
Jun 2621 704 2131 423

2.      The total number of potholes and/or road defects fixed by the
council, broken down by month for the years 2019, 2020 and 2021 to date.

These are Competed Safety Defects from OCC Database HIAMS

2019 All Safety All Safety Defects Safety
Defects Non Safety Potholes Non S42 Defects
S42 County Defects County Potholes
S42 City S42 City
Jan 3287   2578  
Feb 2988   2327  
Mar 3716   2969  
Apr 3171   2606  
May 3082 133 2537 60
Jun 2438 397 2026 230
Jul 2547 475 1983 284
Aug 2363 424 1672 224
Sep 2423 394 1921 220
Oct 2759 553 2142 204
Nov 2531 559 1911 277
Dec 2633 438 2007 207
Total: 33938 3373 26679 1706
DONE DONE DONE DONE DONE
2020 All Safety All Safety Defects Safety
Defects Non Safety Potholes Non S42 Defects
S42 County Defects County Potholes
S42 City S42 City
Jan 3775 495 3146 276
Feb 4682 513 3969 282
Mar 4752 661 4221 415
Apr 3853 1078 3457 665
May 3102 528 2533 306
Jun 3516 589 2875 361
Jul 2677 358 2051 149
Aug 2437 494 1725 145
Sep 2582 570 1830 276
Oct 2952 598 2020 274
Nov 3070 703 2416 248
Dec 2698 641 2038 233
Total: 40096 7228 32281 3630
         
DONE DONE DONE DONE DONE
2021 All Safety All Safety Defects Safety
Defects Non Safety Potholes Non S42 Defects
S42 County Defects County Potholes
S42 City S42 City
Jan 2804 564 2103 235
Feb 2966 546 2273 275
Mar 4136 630 3495 313
Apr 3995 583 3242 308
May 3408 613 2618 298
Jun 3482 691 2872 408

 3. The amount of money spent by the council on fixing potholes and/or
road defects broken down by year, for 2019, 2020 and 2021 (calendar
years if possible, please).

Unfortunately, the information regarding spend is only available for
financial years rather than calendar years, this information also covers
all defects and not just pot holes.

2019 - 20 £2,810,720
2020 - 21 £2,632,524
2021 - £1,242,324 (spend to date)

 4. The total amount of money paid out in compensation due to potholes
and/or road defects, broken down by year for 2019, 2020, 2021
(calendar years if possible, please).

2019 - £115,441

2020 - £225,244

2021 - £73,158

Please note that this data relates to claims settled in the years, but the
incident itself may have occurred in a different year.

The information relates to road (carriageway) defects only.

5.      And if possible, please can you give an indication of the amount
of time taken to fix a single pothole (from starting work on the fix to
the road being open again)?

The average time taken to repair a single pothole is 20 – 30 minutes, this
will very much depend on the size, location and traffic managements
requirements for each location

Internal review

If you are dissatisfied with the service or response to your request, you
can ask for an internal review as follows:

o Contact the Freedom of Information team in Law & Governance:

[1][Oxfordshire County Council request email] 

o Write to the Freedom of Information team at the FREEPOST address:

Freedom of Information Team
Oxfordshire County Council
FREEPOST (RTLL-ECKS-GLUA)
Oxford OX1 1YA

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Telephone: 0303 123 1113 Website:  [2]https://ico.org.uk

Please let me know if you have further enquiries. I would be grateful if
you could use the reference number given at the top of this email.

Yours sincerely,

Paul Wilson

Group Manager

Area Maintenance and Operations

Environment & Place (Operations)

Oxfordshire County Council | County Hall | New Road | Oxford | OX1 1ND

Email:  [3][email address]
Tel:      0345 310 1111

[4]www.oxfordshire.gov.uk

[5]Report a highway problem

[6]Find planned roadworks

This email, including attachments, may contain confidential information.
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References

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Re: 18724 EIR

Dear Ms Ostrolenk

Please accept my apologies for any confusion caused in our response to
your EIR.  I hope this explanation makes it clearer.

I have changed some of the headings on one table which I hope will clarify
the situation.  Using 2019 as an example:

1 - All Safety Defects County (excluding Oxford City) – these are all
safety defects which were identified by our inspectors outside of the
Oxford City Boundary

2 - All Safety Defects Oxford City – these are all safety defects which
were identified by our inspectors within of the Oxford City Boundary

3 - Total Safety Defects for Oxfordshire – is the total of Safety defects
in total across City and County roads (where we hold the information) so
it is column 1 + column 2 shows the total number of All Safety Defects per
month in 2019 and displayed in red.

Out of these safety defects the majority of those we identify to be fixed
are potholes.

4 - Potholes County (excluding Oxford City) these are all potholes which
were identified by our inspectors outside of the Oxford City Boundary

5 - Potholes Oxford City - these are all potholes which were identified by
our inspectors within of the Oxford City Boundary

6 - Total Potholes for Oxfordshire - is the total of potholes in total
across City and County roads (where we hold the information) so it is
column 4 + column 5 shows the total number potholes per month in and
displayed in green

1 - All 2 - All 4
Safety Safety 3 - Total -Potholes 5 6 - Total
2019 Defects Defects Safety County -Potholes Potholes
County Oxford Defects for (excluding Oxford for
(excluding City Oxfordshire Oxford City Oxfordshire
Oxford City) City)
Jan 3425   3425 2758   2758
Feb 3419   3419 2722   2722
Mar 3176   3176 2456   2456
Apr 3095   3095   2548   2548
May 2900 325 3225 2412 194 2606
Jun 2214 539 2753 1787 283 2070
Jul 2767 375 3142 2105 243 2348
Aug 2728 435 3163 2055 231 2286
Sep 2175 433 2608 1701 177 1878
Oct 2738 634 3372 2084 289 2373
Nov 2613 465 3078 1989 221 2210
Dec 2448 467 2915 1903 220 2123
Total: 33698 3673 37371 26520 1858 28378

I hope that this information provides more clarity.  If you have any
further questions, please feel free to get back in touch.

Regards,

Anna Fitzgerald

Infrastructure Information Management Principal Officer

Oxfordshire County Council

Email: [1][email address]

[2]www.oxfordshire.gov.uk

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