Classification: OFFICIAL
Dear Chloe Ostrolenk,

Thank you for making a request for information to the London Borough of
Enfield on 31st August 2021. Please accept my apologies for the delay in
sending this acknowledgement as we are currently experiencing a backlog of
requests.

We are aiming to respond to your request within 20 working days and will
let you know if we hold the information you requested and if we can
release it under the Freedom of Information Act 2000.

We are now making an initial assessment of your request and we will
contact you if any clarification is needed.

If you have any queries regarding your request, please contact us at
[1][Enfield Council request email] quoting your reference CRM FOI 10490.

Kind regards

Anjna Doyle
Complaints and Information Coordinator
Complaints and Information Team
Chief Executive Department
Enfield Council
Silver Street
Enfield
EN1 3XY

Email:[Enfield Council request email]

"Enfield Council is committed to serving the whole borough, fairly,
delivering excellent services and building strong communities."

show quoted sections

Chloe Ostrolenk - [1][FOI #786819 email]

Dear Ms Ostrolenk

Thank you for your email requesting information relating highways defects
in London borough of Enfield. I am sorry for the delay in responding.

Please see the answers and information attached /below.

1.              The total number of potholes and/or road defects reported
in your local area, broken down by month for the years 2019, 2020 and 2021
to date.

 a. Answer see Reported Defects excel attached.

2.              The total number of potholes and/or road defects fixed by
the council, broken down by month for the years 2019, 2020 and 2021 to
date.

 a. Answer see Highway defects Completed excel attached.

3.              The amount of money spent by the council on fixing
potholes and/or road defects broken down by year, for 2019, 2020 and 2021
(calendar years if possible, please).

 a. Answer:

Please note that we do not monitor how much is spent on potholes
specifically.  We only monitor all defect costs, which includes potholes.
 
Year 2019/2020 2020/2021 2021/2022*  
Revenue Expenditure 336,356.85 368,011.25 337,340.32  
Capital Expenditure 2,708,902.00 2,718,656.00 2,453,000.00  
Total Capital & 3,045,258.85 3,086,667.25 2,790,340.32  
Revenue Expenditure

4.              The total amount of money paid out in compensation due to
potholes and/or road defects, broken down by year for 2019, 2020, 2021
(calendar years if possible, please).

 a. Answer:

Year Total paid in compensation
2019/20 £26,019
2020/21 £6,320
2021/22 (up to 24/09/21) £1,616

5.              And if possible, please can you give an indication of the
amount of time taken to fix a single pothole (from starting work on the
fix to the road being open again)?

 a. Answer: From inspection to completion 28 days.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:

Complaints and Access to Information Team

Finance, Resources and Customer Services – Gateway Services

39 London Road

Dugdale Centre

Enfield EN2 6DF

Email – [2][Enfield Council request email]

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF

Yours sincerely,

Karen Chitolie

Technical Support Officer

On behalf of:

Gary Siffleet

Senior Highways Officer

Routine & Reactive Maintenance

Highways Services

Environment & Operational Services

Place Department

Enfield Council

Silver Street

Enfield

EN1 3XY

Enfield Council is committed to serving the whole borough fairly,
delivering excellent services and building strong communities.

[3]Campaign

[4]Follow us on Facebook [5]Twitter [6]www.enfield.gov.uk

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