Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.

We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.

In considering the request, it may be subject to exemptions that the
Council rely on to refuse the information. Some exemptions are absolute
and some only apply where the public interest in maintaining the exemption
outweighs that of disclosing the information.
[1]https://www.bedford.gov.uk/council-and-d...

Please note that should you be requesting information under the
Environmental Information Regulations although we provide free access to a
wide range of information through our website, access to any public
registers which we hold and for inspecting information at our offices, we
are allowed to charge you a reasonable fee for providing certain
information.
If applicable, we will issue you with a fee notice. This will detail the
tasks involved in responding to the request, and associated costs. Further
information is available on the EIR page of Bedford Borough Council’s
website at the following link:

[2]https://www.bedford.gov.uk/council-and-d...

Any future correspondence you may have with the Council in relation to
this matter should be emailed to [3][email address]

Any emails containing personal or sensitive data will be sent as ‘secure
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explaining how to do this.

References

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Bedford BC - OFFICIAL-Unsecure

Dear Aimee Stanton,

Request pursuant to Freedom of Information Act 2000 – Request No. 21025

I refer to your recent enquiry for information held by the Council. 

Under the provisions of the Freedom of Information Act, the authority must
state whether or not the information exists and I confirm that we do hold
the information requested.

Please find the information you requested below. 

You requested:

Prior to this year we did not record pothole number only works orders
raised.  Works orders could be for numerous potholes and therefore this is
in no way an accurate figure.  It is also very subjective on what an
inspector is classifying as a pothole or surface defect or patch.  We have
only included those orders which the inspector has raised as pothole. 

We have only included potholes reported to the council from external
sources, no potholes that we have identified ourselves.

1. The total number of potholes reported to the council, broken down by
month, for the calendar years 2017, 2018, 2019, 2020, 2021, 2022 and 2023
(to date).  Answer: Attached

2. The total number of potholes repaired by the council, broken down by
month, for the calendar years 2017, 2018, 2019, 2020, 2021, 2022 and 2023
(to date). Answer: Attached

3. The total amount of money paid out in compensation due to potholes,
broken down by calendar year in 2017, 2018, 2019, 2020, 2021, 2022 and
2023 (to date). Answer: Attached.

4. The amount of money spent by the council on fixing potholes, broken
down by calendar year in 2017, 2018, 2019, 2020, 2021, 2022 and 2023 (to
date). Answer: We do not record costs in specific to pothole repairs, it
is tied up with overall spend by Highways.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder.  For
further information regarding Re-use of Public Sector information please
see link below.

If after viewing the information you are for whatever reason unhappy with
our response to your application you are entitled to pursue any
dissatisfaction through the Council's Internal Review Procedure.  Pursuant
to Section 17 (7) of the Act the procedure provided by the Council for
dealing with complaints about the determination of this request for
information is the Council’s FOI Complaints Procedure, a copy of which can
be obtained on request or is set out at:
[1]https://www.bedford.gov.uk/council-and-d...

Yours sincerely,

Daniela Hanson
Customer Feedback Officer
Customer Services & Customer Feedback
Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford, MK42 9AP
Website: [2]www.bedford.gov.uk  
‘Bedford Borough Council – Working with our partners to make the Borough a
better place to live, work and visit.’

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