Pothole statistics

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Dear Torfaen Council,

I am writing to gain information under the freedom of information act on the following:

1) How many potholes were reported in 2018?
2) How many potholes were reported in 2019?
3) How many potholes were reported in 2020?

4) How many potholes were repaired in 2018?
5) How many potholes were repaired in 2019?
6) How many potholes were repaired in 2020?

7) How many pothole compensation claims were received in 2018?
8) How many pothole compensation claims were received in 2019?
9) How many pothole compensation claims were received in 2020?

10) How many pothole compensation claims were paid out in 2018?
11) How many pothole compensation claims were paid out in 2019?
12) How many pothole compensation claims were paid out in 2020?

13)How many pothole compensation claims were rejected in 2018?
14) How many pothole compensation claims were rejected in 2019?
15) How many pothole compensation claims were rejected in 2020?

16) How much did the council pay out for pothole inflicted compensation claims in 2018?
17) Hw much did the council pay out for pothole inflicted compensation claims in 2019?
18) How much did the council pay out for pothole inflicted compensation claims in 2020?

19) What was the budget for repairing potholes in 2018?
20) What was the budget for repairing potholes in 2019?
21) What was the budget for repairing potholes in 2020?

22) How much did the council spend on repairing potholes in 2018?
23) How much did the council spend on repairing potholes in 2019?
24) How much did the council spend on repairing potholes in 2020?

25) How many hours were spent on repairing potholes in 2018?
26) How many hours were spent on repairing potholes in 2019?
27) How many hours were spent on repairing potholes in 2020?

Yours faithfully,

Henry Smith

Torfaen County Borough Council

Torfaen County Borough Council

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TCBC - FOI, Torfaen County Borough Council

6 Attachments

Dear Mr. Smith,

 

Thank you for your email dated 26/02/2021 requesting information under the
Freedom of Information Act 2000.  I have logged your email and will deal
with your request in order that we can respond to you within the statutory
deadline of 20 working days.

 

I will contact you further as soon as the relevant information is
available.

 

This correspondence is available in large print, Braille or Welsh. Please
contact us for further details or if we can help in any way.

 

Yours Sincerely,

 

Joel Morgan.

 

Joel
Joel Morgan

BUSINESS SUPPORT ASSISTANT / CYNORTHWYYDD CYMORTH BUSNES

RESOURCES DIRECTORATE / CYFARWYDDIAETH ADNODDAU

TORFAEN COUNTY BOROUGH COUNCIL / CYNGOR BWRDEISTREF SIROL TORFAEN

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YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

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TCBC - FOI, Torfaen County Borough Council

6 Attachments

Dear Mr. Smith,

 

Further to your e-mail below, requesting information under the Freedom of
Information Act 2000, I am now in a position to respond to your questions
as follows:

 

Dear Torfaen Council,

 

I am writing to gain information under the freedom of information act on
the following:

 

1) How many potholes were reported in 2018?

  2020 2019 2018
3RD PARTY
REPORTS *780 *514 *353
DISCOVERED
BY COUNCIL *** *** ***
TOTAL NO.
REPAIRED **2332 **2107 **1769

* This is the number of reports received, not the number of potholes
reported - as one report may cover a number of
potholes                                             

** This is the number of works orders raised, not the number of potholes -
as one works order may have more than one
pothole                                      

*** We cannot distinguish between works orders raised as a result of a
complaint or as a result of a Council inspection, as 3rd party reports are
not linked to the works order              

2) How many potholes were reported in 2019? See above
3) How many potholes were reported in 2020? See above

 

4) How many potholes were repaired in 2018? See above

5) How many potholes were repaired in 2019? See above

6) How many potholes were repaired in 2020? See above

 

7) How many pothole compensation claims were received in 2018? 34 Pothole
Claims Submitted

8) How many pothole compensation claims were received in 2019? 85 Pothole
Claims Submitted

9) How many pothole compensation claims were received in 2020? 19 Pothole
Claims Submitted

 

10) How many pothole compensation claims were paid out in 2018? 3 Pothole
Claims Succeeded – Payments Made

11) How many pothole compensation claims were paid out in 2019? 4 Pothole
Claims Succeeded – Payments Made

12) How many pothole compensation claims were paid out in 2020? 2 Pothole
Claims Succeeded – Payments Made

 

13)How many pothole compensation claims were rejected in 2018? 30 Pothole
Claims unsuccessful – Nil payments Made   (1 Claim still remains open but
has been repudiated).

14) How many pothole compensation claims were rejected in 2019? 81 Pothole
Claims unsuccessful – Nil payments Made   

15) How many pothole compensation claims were rejected in 2020? 1 Pothole
Claims unsuccessful – Nil payments Made    (16 Claims still remain Open
but have all been repudiated)

 

16) How much did the council pay out for pothole inflicted compensation
claims in 2018? £9,677.18 paid out in compensation (one was an Injury
claim) £3,736.49 paid out in Solicitors costs

17) How much did the council pay out for pothole inflicted compensation
claims in 2019? £575.90  paid out in compensation

18) How much did the council pay out for pothole inflicted compensation
claims in 2020? £1,232 paid out in compensation (one was an Injury claim)

19) What was the budget for repairing potholes in 2018?

Please see below - these figures are only available per financial year (1
April to 31 March)

 

Year Budget (£) Actual (£)
2018/19 857,134 853,702
2019/20 877,098 883,420
2020/21 908,518 Not available until May 2021 after accounts closure

 

These figures exclude major patching as this forms part of the capital and
resurfacing programme

20) What was the budget for repairing potholes in 2019? See above

21) What was the budget for repairing potholes in 2020? See above

 

22) How much did the council spend on repairing potholes in 2018? See
above

23) How much did the council spend on repairing potholes in 2019? See
above

24) How much did the council spend on repairing potholes in 2020? See
above

 

25) How many hours were spent on repairing potholes in 2018?

26) How many hours were spent on repairing potholes in 2019?

27) How many hours were spent on repairing potholes in 2020?

 

With regards to questions 25, 26 and 27: I have been advised that our
Officers work a 37 hour week completing all highway maintenance tasks.
They divide their time as required. Each job has a ticket and tickets are
only dated when complete. As they are responsible for all aspects of
highway maintenance and there is no single officer who deals with potholes
alone, we have no record of how many hours were spent repairing potholes
specifically.   

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Information Commissioner can be contacted at: The Information
Commissioner’s Office (Wales), 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2HH. Telephone 0330 414 6421 or e-mail [1][email address].

 

Yours Sincerely,

 

Joel Morgan.

 

Joel
Joel Morgan

BUSINESS SUPPORT ASSISTANT / CYNORTHWYYDD CYMORTH BUSNES

RESOURCES DIRECTORATE / CYFARWYDDIAETH ADNODDAU

TORFAEN COUNTY BOROUGH COUNCIL / CYNGOR BWRDEISTREF SIROL TORFAEN

:Email / Ebost: [2][email address]
(Telephone / Ffôn: 01495 766148

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'

show quoted sections

YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

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