Dear Cardiff Council,

I am requesting information under the Freedom of Information Act 2000 regarding potholes in the council area. I understand different councils may define potholes and repairs differently, so I would appreciate clarification if your council applies a specific threshold for logging or repairing potholes.

I would like to request the following data for the past five calendar years (2020–2024):

1. The number of potholes recorded each year, including potholes reported by the public and confirmed through council inspections (if these are reported differently)

2. The number of individual potholes repaired each year, including temporary repairs (e.g., patching) and permanent repairs (e.g., resurfacing). Note this refers to the number of individual potholes that were repaired, not the total number of repairs.

3. The total annual cost of pothole repairs, if available.

If the data is recorded differently, I would appreciate any comparable figures you can provide, along with a brief explanation of how pothole reports and repairs are logged in your system.
If this request exceeds the cost limit under the FOI Act, please let me know how it may be refined to remain within the statutory limits.

Thank you for your help; please let me know if you require any clarification or have any questions.

All the best,
Jamie Dixon

Cardiff Council

Annwyl Mr Dixon

Diolch am eich cais

Cyfeirnod eich ymholiad yw: FOI22763

Os bydd angen unrhyw wybodaeth ychwanegol arnom er mwyn prosesu eich cais
byddwn yn cysylltu â chi.

Mae’r Cyngor yn ceisio delio â’ch cais o fewn y fframiau amser statudol.

Dyfynnwch y cyfeirnod hwn os oes angen i chi gysylltu â ni yn gysylltiedig
â’ch cais, mae manylion cyswllt y Cyngor isod.
Dear Mr Dixon

Thank you for your Enviromental Information request relating to Pothole
Reports and Repairs.

Your query has been assigned the Reference: FOI22763

Should we require any additional information in order to process your
request we will contact you.
The Council aims to deal with your request within the statutory
time-frames.

Please quote this reference number if you need to contact us regarding
your request, the Council's contact details are below.

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Cardiff Council

1 Attachment

Annwyl Mr Dixon

Rydym wedi atodi ymateb i’ch cais : FOI22763.

Os ydych yn anfodlon ar ymateb y Cyngor mae gennych hawl i ofyn am
adolygiad mewnol.

Os gwnewch hyn bydd angen ei gyfeirio at y Rheolwr Ceisiadau Gwybodaeth,
Tim Llywodraethu Gwybodaeth.
Bydd angen i chi nodi’r rhesymau dros yr adolygiad a sut y credwch nad
yw’r Cyngor wedi cydymffurfio â’r Ddeddf Rhyddid Gwybodaeth.

Dear Mr Dixon

Please find attached a response to your request : FOI22763.

If you are dissatisfied with the Council’s response you have a right to
request an internal review.

If you request an internal review this will need to be made in writing
addressed to the Information Request Manager, Information Governance Team.

You will need to set out the reasons for the review and how you believe
the Council has not complied with the Freedom of Information Act

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
Council or disclosed to others when required by law. We use a third party
software provider House on the Hill to process requests for information.
For further information on how House on the Hill manage personal data, you
can view their privacy policy here
[2]https://houseonthehill.com/company/priva...

The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
gyfraith.

Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
the Hill i brosesu ceisiadau am wybodaeth.  I gael rhagor o wybodaeth ar
sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

Visible links
1. mailto:[Cardiff Council request email] / [email address]
2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/