Pothole Damage Claims

West Dorset District Council did not have the information requested.

Dear West Dorset District Council,

Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.

Is there a timeframe in which the claim must be made after the incident and repairs are completed?

Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?

Yours faithfully,

Martin Cutler

FOI West Dorset,

Thank you for contacting the FOI Team.  We acknowledge receipt of your
request for information.

This will now be passed to the relevant area(s) of the authority and a
response sent within 20 working days.

If for any reason we cannot respond in full within 20 days, we will let
you know.

You may find further information of interest on our website -
[1]www.dorsetforyou.com

 

Our normal opening hours are:

Monday to Thursday 8:30am to 5:00pm

Friday 8:30am to 4:30pm

Disclaimer

This e-mail is intended for the named addressee(s) only and may contain
information about individuals or other sensitive information and should be
handled accordingly. Unless you are the named addressee (or authorised to
receive it for the addressee) you may not copy or use it, or disclose it
to anyone else. If you have received this email in error, kindly disregard
the content of the message and notify the sender immediately. Please be
aware that all email may be subject to recording and/or monitoring in
accordance with relevant legislation.

References

Visible links
1. http://www.dorsetforyou.com/

Dear West Dorset District Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of West Dorset District Council's handling of my FOI request 'Pothole Damage Claims'.

I am still waiting for a response to my FOI request.

Yours faithfully,

Martin Cutler

FOI West Dorset,

Thank you for contacting the FOI Team.  We acknowledge receipt of your
request for information.

This will now be passed to the relevant area(s) of the authority and a
response sent within 20 working days.

If for any reason we cannot respond in full within 20 days, we will let
you know.

You may find further information of interest on our website -
[1]www.dorsetforyou.com

 

Our normal opening hours are:

Monday to Thursday 8:30am to 5:00pm

Friday 8:30am to 4:30pm

Disclaimer

This e-mail is intended for the named addressee(s) only and may contain
information about individuals or other sensitive information and should be
handled accordingly. Unless you are the named addressee (or authorised to
receive it for the addressee) you may not copy or use it, or disclose it
to anyone else. If you have received this email in error, kindly disregard
the content of the message and notify the sender immediately. Please be
aware that all email may be subject to recording and/or monitoring in
accordance with relevant legislation.

References

Visible links
1. http://www.dorsetforyou.com/

FOI West Dorset,

Dear Mr Cutler

I have resent you the replies to your requests which were sent to you on
27 February 2018.

West Dorset District Council does not deal with potholes this is dealt
with the Dorset County Council and details of how to contact them in
included in the letter.

Regards

Lisa Camp
Customer Services Support Officer
[1]www.dorsetforyou.com/contactus

Dorset Councils Partnership serving: North Dorset District Council, West
Dorset District Council and Weymouth and Portland Borough Council

For the latest council new and information sign up to
[2]www.dorsetforyou.com/e-news
Twitter.com/dorsetforyou
Facebook.com/dorsetforyou

show quoted sections