Pothole Damage Claims

Martin Cutler made this Freedom of Information request to Tunbridge Wells Borough Council as part of a batch sent to 30 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

Tunbridge Wells Borough Council did not have the information requested.

Martin Cutler
Delivered

Dear Tunbridge Wells Borough Council,

Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.

Is there a timeframe in which the claim must be made after the incident and repairs are completed?

Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?

Yours faithfully,

Martin Cutler

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info (TWBC), Tunbridge Wells Borough Council

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FOI (TWBC), Tunbridge Wells Borough Council

3 Attachments

Dear Mr Cutler,

Re: FOI F06632

Thank you for your Freedom of Information request.   Kent Highway services
are delivered by Kent County Council and I have attached a link to their
website for further details.   You can also contact the FOI Team directly
at Kent County Council by email to [1][email address] 

[2]http://www.kent.gov.uk/roads-and-travel

I hope this information is helpful and if there is anything further I can
help with please contact me on 01892 554077 or via email to
[3][email address] 

If you are dissatisfied with the information provided or the way in which
we have dealt with your request, you can request a review.   Please write
to Patricia Narebor, Head of Legal Partnership and Monitoring Officer at
the Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS or via e-mail to
[4][email address]  requesting a review of the
decision.

We will aim to deal with your request within 20 working days. If you
remain dissatisfied following our review, you can then appeal to the
Information Commissioner.

Yours sincerely

 

 

 

Jessica Cox

Corporate Governance Assistant

 

T: 01892 554077 ext: 4077

E: [5][email address]

Town Hall, Royal Tunbridge Wells, Kent, TN1 1RS

 

[6]www.tunbridgewells.gov.uk   

 

 

 

This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not necessarily represent those of Tunbridge Wells Borough Council. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited.

If you have received this e-mail in error please notify Tunbridge Wells Borough Council on telephone +44 (0)1892 526121 or e-mail to [Tunbridge Wells Borough Council request email].

References

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1. mailto:[email address]
2. http://www.kent.gov.uk/roads-and-travel
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]
6. http://www.tunbridgewells.gov.uk/

Link to this Report