Pothole Damage Claims

Martin Cutler made this Freedom of Information request to South Kesteven District Council as part of a batch sent to 30 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

South Kesteven District Council did not have the information requested.

Dear South Kesteven District Council,

Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.

Is there a timeframe in which the claim must be made after the incident and repairs are completed?

Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?

Yours faithfully,

Martin Cutler

Customer Services, South Kesteven District Council

Dear Mr Cutler

Freedom of Information Act 2000 Information Request

Reference No: 1253582

I acknowledge your request for information received into the Legal & Democratic Services on 27/02/2018.

Your request for information has been placed before:-

Assistant Director

Lucy Youles

Assistant Director Corporate

01476 406080

[email address]

Service Manager(s)

John Armstrong

Service Manager Legal & Democratic

01476 406080

[email address]

If the information is held by the Council, you will receive the information requested within the statutory timescale of 20 working days (27/03/2018), subject to the information not being exempt or containing reference to a third party.

For your information, the Act defines a number of exemptions, which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let us know.

If you have any queries or concerns then please contact us at:

South Kesteven District Council

Council Offices

St. Peters Hill

Grantham

Lincolnshire

NG31 6PZ

Telephone: 01476 406080

Further information is also available from the Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 0303 123 1113

Fax: 01625 524510

Website: www.ico.org.uk

Yours sincerely

Service Manager(s)

John Armstrong

Service Manager Legal & Democratic

01476 406080

[email address]

Customer Services, South Kesteven District Council

Dear Mr CUTLER,

Freedom of Information Act 2000 Information Request

Reference No: 1253582

Your request falls within the remit of Lincolnshire County Council and therefore you should redirect your request to them at [email address] or visit their website at www.lincolnshire.gov.uk.

I will now close your request with this authority.

If you have any queries or concerns then please contact:

South Kesteven District Council
St Peter's Hill
Grantham
Lincs
NG31 6PZ
Tel: 01476 406080