Dear Requester

Thank you for your request under the Freedom of Information Act 2000
received on 23/Mar/2023.  We have registered your request under reference
number FOI 08656 and would be grateful if you would please use this
reference and the email address [Eden District Council request email] on any future
correspondence relating to this request.

We aim to respond to your request no later than 21/Apr/2023.

Description of request:

1) How many claims has the Council received from motorists in the last 12
months (to most recent available) because of damage caused by potholes?

2) How many of these claims were successful?

3) What is the total amount that has been paid out as a result of the
successful claims?

Whilst it is the Council’s policy to provide information wherever
possible, we need to advise you that there are a number of exemptions
under the Freedom of Information Act 2000 which may prevent the release of
some or all of the information you have requested. Some exemptions are
absolute and some only apply where the public interest in maintaining the
exemption outweighs that in disclosing the information. You will be
informed if this is the case and the reason why.

Once the information has been identified the Authority may also ask that a
fee be paid for processing and delivering the information to you. Details
of any fee to be charged will be notified to you as soon as possible.

Under the terms of the legislation, we have an obligation to respond to
your request within 20 working days from the day after your request was
received. In certain instances, owing to the complexity of the request
received or the consideration of the public interest, we may extend this
response deadline. Should we need to extend the deadline, we will contact
you and inform you of this setting out the reasons for the extension.

Yours faithfully

FOI Team

Tel: 01768 817817
Email: [Eden District Council request email]

Eden District Council, Town Hall, Penrith, CA11 7QF Tel: 01768 817817

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Eden District Council

Information contained in this email is intended only for the individual to
whom it is addressed. It may contain privileged and confidential
information and if you are not the intended recipient you must not copy,
distribute or take any action in reliance on it. If you have received this
email in error please notify the sender immediately by telephone on 01768
817817. Please also destroy and delete the message from your computer.

══════════════════════════════════════════════════════════════════════════

Dear Martin Cutler,

Freedom of Information Request Relating to Pothole Damage Claims.

Thank you for your Freedom of Information (FOI) request which has been
logged under reference FOI: 08656.

Please note that as a district council we do not have responsibility for
highways, as this currently falls under the remit of Cumbria County
Council.

[1]Go to Freedom of Information on Cumbria County Council’s website to
make your FOI request.

Yours sincerely

Eden District Council

FOI team

Eden District Council, Town Hall, Penrith CA11 7QF

Tel: 01768 817817

E-mail: [2][Eden District Council request email]

[3]www.eden.gov.uk

From: foi <[Eden District Council request email]>
Sent: 27 March 2023 09:26
To: [FOI #964124 email]
Subject: Freedom of Information request relating to Pothole Damage Claims
- Reference FOI 08656

Dear Requester

Thank you for your request under the Freedom of Information Act 2000
received on 23/Mar/2023.  We have registered your request under reference
number FOI 08656 and would be grateful if you would please use this
reference and the email address [4][Eden District Council request email] on any future
correspondence relating to this request.

We aim to respond to your request no later than 21/Apr/2023.

Description of request:

1) How many claims has the Council received from motorists in the last 12
months (to most recent available) because of damage caused by potholes?

2) How many of these claims were successful?

3) What is the total amount that has been paid out as a result of the
successful claims?

Whilst it is the Council’s policy to provide information wherever
possible, we need to advise you that there are a number of exemptions
under the Freedom of Information Act 2000 which may prevent the release of
some or all of the information you have requested. Some exemptions are
absolute and some only apply where the public interest in maintaining the
exemption outweighs that in disclosing the information. You will be
informed if this is the case and the reason why.

Once the information has been identified the Authority may also ask that a
fee be paid for processing and delivering the information to you. Details
of any fee to be charged will be notified to you as soon as possible.

Under the terms of the legislation, we have an obligation to respond to
your request within 20 working days from the day after your request was
received. In certain instances, owing to the complexity of the request
received or the consideration of the public interest, we may extend this
response deadline. Should we need to extend the deadline, we will contact
you and inform you of this setting out the reasons for the extension.

Yours faithfully

FOI Team

Tel: 01768 817817
Email: [5][Eden District Council request email]

Eden District Council, Town Hall, Penrith, CA11 7QF Tel: 01768 817817

══════════════════════════════════════════════════════════════════════════

Eden District Council

Information contained in this email is intended only for the individual to
whom it is addressed. It may contain privileged and confidential
information and if you are not the intended recipient you must not copy,
distribute or take any action in reliance on it. If you have received this
email in error please notify the sender immediately by telephone on 01768
817817. Please also destroy and delete the message from your computer.

══════════════════════════════════════════════════════════════════════════

References

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1. https://www.cumbria.gov.uk/council-democ...
2. mailto:[Eden District Council request email]
3. http://www.eden.gov.uk/
4. mailto:[Eden District Council request email]
5. mailto:[Eden District Council request email]