Pothole Damage Claims
Dear Watford Borough Council,
1) How many claims has the Council received from motorists in the last 12 months (to most recent available) because of damage caused by potholes?
2) How many of these claims were successful?
3) What is the total amount that has been paid out as a result of the successful claims?
Yours faithfully,
Martin Cutler
Dear Customer
Thank you for contacting us. We acknowledge receipt of your message and
shall forward it to the appropriate department. You should normally
receive a response within 5 working days (10 working days for Revenues and
Benefits)
Please visit our website [1]www.watford.gov.uk for information on all of
our services.
General Enquiry
You can submit a general enquiry via the [2]online contact form
Payments
You can make payments via our website [3]pay for it or call our automated
payment line 01923 278989.
Council Tax
For information about Council Tax please visit [4]here. To report a change
of occupancy, please visit [5]here.
Parks and Streets
Please use our new online Report-It tool, to log any Streets or Parks
issues [6]here
Missed Bins
Please report missed bins [7]here or contact the Customer Service Centre
on 01923 226400, after 5pm on the day of collection or the next working
day.
Freedom of Information Requests
If you are requesting information under the [8]Freedom of Information Act
2000 or the Environmental Information Regulations 2004, your request is
being processed and a response will be sent to you within 20 working days
from receipt of your request.
Other useful links
[9]Hertfordshire County Council and [10]Watford Community Housing Trust
How did we do? [11]Click here and let us know.
Kind regards
Customer Service Centre
Watford Borough Council
Town Hall, Watford, WD17 3EX
[12]watford.gov.uk
[13]Warm and welcoming spaces are open across Watford. Click to find out
more.
Note: Legally privileged/Confidential Information may be contained in this
message. If you are not the addressee(s) legally indicated in this message
(or responsible for delivery of the message to such person), you may not
copy or deliver this message to anyone. In such case, you should destroy
this message, and notify us immediately. If you or your employer does not
consent to Internet e-mail messages of this kind, please advise us
immediately. Opinions, conclusions and other information expressed in this
message are not given or endorsed by Watford Borough Council unless
otherwise indicated by an authorised representative independent of this
message. Please note that neither Watford Borough Council nor I accept any
responsibility for viruses and it is your responsibility to scan
attachments (if any). We take your privacy seriously and will only use
your personal information to provide you the service you have requested
from us. We value your privacy and want you to understand the choice and
control you have over your data that we hold on you. To find out more
please view our Privacy Notice on by visiting
https://watford.gov.uk/privacynotice
This message has been scanned for malware by Mimecast.
http://www.mimecast.com
References
Visible links
1. http://www.watford.gov.uk/
2. https://www.watford.gov.uk/council-13/co...
3. https://ip.e-paycapita.com/AIP/itemSelec...
4. https://www.watford.gov.uk/info/20008/co...
5. https://connect.watford.gov.uk/wpublicac...
6. http://www.watford.gov.uk/clean-streets
7. https://watfordbc-self.achieveservice.co...
8. https://www.watford.gov.uk/info/20016/th...
9. http://www.hertsdirect.org/
10. http://www.wcht.org.uk/
11. https://websurveys2.servmetric.com/theme...
12. http://www.watford.gov.uk/
13. https://www.watford.gov.uk/cost-living-s...
Dear Martin
Thank you for your request.
You will need to contact Hertfordshire County Council Highways Team for
this information as they are the lead authority for road maintenance and
pothole repairs.
Please visit them via their website [1]www.hertfordshire.gov.uk
Watford Borough Council
Customer Service Team
From: Martin Cutler <[FOI #962429 email]>
Sent: 21 March 2023 07:36
To: CSC Enquiries (Watford) <[email address]>
Subject: Freedom of Information request - Pothole Damage Claims
Dear Watford Borough Council,
1) How many claims has the Council received from motorists in the last 12
months (to most recent available) because of damage caused by potholes?
2) How many of these claims were successful?
3) What is the total amount that has been paid out as a result of the
successful claims?
Yours faithfully,
Martin Cutler
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[2][FOI #962429 email]
Is [3][Watford Borough Council request email] the wrong address for Freedom of
Information requests to Watford Borough Council? If so, please contact us
using this form:
[4]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[6]https://www.whatdotheyknow.com/help/ico-...
[7]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now