Dear Epping Forest District Council,
Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.
It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.
Is there a timeframe in which the claim must be made after the incident and repairs are completed?
Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?
I refer to your recent Freedom of Information request.
The information that you have requested is not held by Epping Forest
District Council. Highway services and provision within the Epping Forest
District are the responsibility of Essex County Council, who may hold the
information you are seeking. If you have not already done so, you may
therefore wish to contact the County Council at:
If you are dissatisfied with the handling of your freedom of information
request by Epping Forest District Council, you have the right to ask for
an internal review. Internal review requests should be submitted within
two months of the date of your receipt of this response to your request
and should be addressed to: Mr. S. Hill (Assistant Director (Governance)),
Epping Forest District Council, Civic Offices, Epping, Essex, CM16 4BZ.
If you are not content with the outcome of an internal review, you have
the right to apply directly to the Information Commissioner for a further
review of the Council’s response to your request. The Information
Commissioner can be contacted at: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Freedom of Information Officer
Epping Forest District Council,
Essex, CM16 4BZ.
( (01992) 564180
* [email address]
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