Your Eform 'Wycombe FOI (1.0).wdf' was successfully submitted.
Date Submitted: 27/2/2018 14:36:46

Dear Mr Cutler

I am writing in connection with your request for information under the
Freedom of Information Act 2000/Environmental Information 2004 for
information relating to claims for pothole damage, which I received on 26
February 2018. 

I am writing to inform you that we are not the responsible authority for
providing that service therefore the information you requested is not held
by Wycombe District Council.

However it is possible that Bucks County Council may hold some or all of
the information you require.

They can be contacted at: [1][email address]

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Information Officer Council Offices Queen Victoria
Road High Wycombe HP11 1BB or email [2][Wycombe District Council request email].

If you are not content with the outcome your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the internal review
procedure provided by Wycombe District Council.  The Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF phone: 0303 123 1113

Website: [3]www.ico.gov.uk

There is no charge for making an appeal.
^

Yours sincerely

Amy Roscoe

Wycombe District Council
Queen Victoria Road
High Wycombe
Bucks
HP11 1BB

Ref Email: [FOI #467230 email]

From: [email address]
To: [email address],
[email address], [email address]
Subject: FOI Form Submitted

Title: Mr
Forenames: Martin
Surname: Cutler
Address1: What Do They Know
Address2:
Address3:
Town:
County:
Postcode:
Phone:
Email: [FOI #467230 email]
CommType: Freedom of Information
Freetext: Dear Wycombe District Council,

Please could you provide the process in which motorists should use to make
a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department
responsible for handling claims, telephone number, email address and
postal address.

Is there a timeframe in which the claim must be made after the incident
and repairs are completed?

Also is there any other information required apart from date/time
location, photos of locus, vehicle damage and repairs invoice in order to
make claim?

Yours faithfully,

Martin Cutler
Subject: Don't Know
Senders Ref: claims for pothole damage
FileRef: Not Known
Location: Not Known
Email End

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Two councils instead of five - the best solution for the people of Bucks
There is currently a debate in Buckinghamshire about the future of local
government. The district councils' proposal is for two new unitary
councils for Bucks. We believe this is the best solution for the people
who live and work here. Find out more at www.modernisingbucks.org

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References

Visible links
1. mailto:[email address]
2. mailto:[Wycombe District Council request email]
3. http://www.ico.gov.uk/
4. http://www.wycombe.gov.uk/