Pothole Damage Claim

Martin Cutler made this Freedom of Information request to Oadby and Wigston Borough Council as part of a batch sent to 31 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Oadby and Wigston Borough Council did not have the information requested.

Dear Oadby and Wigston Borough Council,

Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.

Is there a timeframe in which the claim must be made after the incident and repairs are completed?

Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?

Yours faithfully,

Martin Cutler

Compliance, Oadby and Wigston Borough Council

2 Attachments

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Your Freedom of Information (FOI) Request

 

We acknowledge receipt of your request for information.

 

Your request will be considered under the Freedom of Information Act 2000
(“the Act”) and will be responded to within 20 working days, as defined by
the Act. This is subject to the information not being exempt or containing
a reference to a third party.

 

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For more information on how the Council handles FOI’s, including where
exemptions may apply or when fees may be payable, please visit the
Council’s website by clicking on the link [1]Freedom of Information (FOI).

 

Further information is also available from the [2]Information
Commissioner's Office (ICO) by clicking on the link.

 

If you have any queries or concerns, please contact us on (0116) 257 2773.

 

Yours faithfully

 

Compliance | Law & Governance

[3]cid:image001.jpg@01D2D92F.672A4740

 

Customer Service Centre: 40 Bell Street, Wigston, Leicestershire LE18 1AD

Postal Address: Council Offices, Station Road, Wigston, Leicestershire
LE18 2DR

d:  0116 257 2773

t:   0116 288 8961
f:   0116 288 7828
e:  [4][email address]

[5]cid:image004.jpg@01D2EB45.E4305810

 

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This electronic message and any files attached or transmitted with it
contain information which may be privileged, confidential and protected in
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Any views or opinions presented are solely those of the author and do not
necessarily represent those views of the Oadby & Wigston Borough Council
or any of its individual departments. Neither do any of the contents in
this electronic message and its attachments amount to a contractual or
legal commitment on the part of the Oadby & Wigston Borough Council.
Activity and use of the Oadby & Wigston Borough Council e-mail system is
not private and may be monitored to secure its effective operation and for
other lawful business purposes. Although we take reasonable precautions to
ensure our emails and attachments are virus free, we cannot accept
responsibility for any loss or damage arising from the use of this email
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References

Visible links
1. http://www.oadby-wigston.gov.uk/pages/fr...
2. https://ico.org.uk/
3. http://www.oadby-wigston.gov.uk/
4. mailto:[email address]

Compliance, Oadby and Wigston Borough Council

2 Attachments

Dear Martin

Thank you for your request for information regarding pothole damage to
vehicles. Your request was received on 25 February 2018 and I am
processing this under the terms of the Freedom of Information Act 2000.

I can confirm that the Oadby & Wigston Borough Council, as a lower tier
local authority, does not hold responsibility for highways, therefore does
not hold the information falling within the description specified.

I recommend that your request may be more appropriately addressed to:
Leicestershire County Council, Freedom of Information, Policy and
Assurance Team, Room G20 County Hall, Glenfield, Leicester, LE3 8TG.

Regards

Samantha Lane

Democratic Services Officer / Compliance Officer

Law & Governance

[1]cid:image001.jpg@01D2D92F.672A4740

 

Customer Service Centre: 40 Bell Street, Wigston, Leicestershire LE18 1AD

Postal Address: Council Offices, Station Road, Wigston, Leicestershire
LE18 2DR

d:  0116 257 2773

t:   0116 288 8961
f:   0116 288 7828
e:  [2][email address]

[3]cid:image002.jpg@01D2EE69.7908C3C0

 

Please save paper - Do you really need to print this e-mail?

 

 

 

This electronic message and any files attached or transmitted with it
contain information which may be privileged, confidential and protected in
law. The information is intended for the use of the individual or entity
named on this message only. If you are not the intended recipient you must
not disseminate, copy, distribute, disclose, use in any other way or take
any action in reliance upon the information contained therein. If you have
received this electronic message in error, please notify us by telephone
on 0116 2888961 or e-mail immediately and then delete the e-mail together
with any attachments from your system.
Any views or opinions presented are solely those of the author and do not
necessarily represent those views of the Oadby & Wigston Borough Council
or any of its individual departments. Neither do any of the contents in
this electronic message and its attachments amount to a contractual or
legal commitment on the part of the Oadby & Wigston Borough Council.
Activity and use of the Oadby & Wigston Borough Council e-mail system is
not private and may be monitored to secure its effective operation and for
other lawful business purposes. Although we take reasonable precautions to
ensure our emails and attachments are virus free, we cannot accept
responsibility for any loss or damage arising from the use of this email
or attachments.

References

Visible links
1. http://www.oadby-wigston.gov.uk/
2. mailto:[email address]