Pothole Damage Claim

Ashfield District Council did not have the information requested.

Dear Ashfield District Council,

Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.

Is there a timeframe in which the claim must be made after the incident and repairs are completed?

Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?

Yours faithfully,

Martin Cutler

foi, Ashfield District Council

2 Attachments

Dear Mr Cutler

 

Thank you for your request.

 

Ashfield District Council are not responsible for highways and therefore
do not deal with pothole damage to vehicles.  Your request should be
redirected to Nottinghamshire County Council.

Please use this link -
[1]http://www.nottinghamshire.gov.uk/counci...

Or email

[2][email address]

or write to:

 

Freedom of Information

Nottinghamshire County Council

County Hall

West Bridgford

Nottingham

NG2 7QP

 

I trust that this response satisfies your request.  If you have any
queries please do not hesitate to contact us at [3][email address] or
by writing to Freedom of Information for Ashfield District Council, Urban
Road, Kirkby-In-Ashfield, Nottingham NG17 8DA.

 

If you are not satisfied with how your request has been dealt with then
you should contact the Director of Legal and Governance (Monitoring
Officer) at Ashfield District Council, Urban Road, Kirkby-In-Ashfield,
Nottingham, NG17 8DA, telephone: (01623) 457329 or e-mail:
[4][email address].

 

If you are still not satisfied with the outcome of your complaint then you
have a right of appeal to the Information Commissioner’s Office: Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF. [5]www.ico.org.uk,
Telephone - 0303 123 1113 (local rate) or 01625 545 745 if you prefer to
use a national rate number. Or email: [6][email address].

 

Yours sincerely

 

Tracey Turner (Mrs)
Information Officer - Part Time (Thursday and Friday)
Ashfield and Mansfield Legal Services
Ashfield District Council
Urban Road
Kirkby-in-Ashfield Nottingham
NG17 8DA
Direct Line 01623 457157
[email address]

 

From: Martin Cutler [mailto:[FOI #466655 email]]
Sent: 22 February 2018 18:30
To: foi <[email address]>
Subject: Freedom of Information request - Pothole Damage Claim

 

This message originated from outside your organization

Dear Ashfield District Council,

Please could you provide the process in which motorists should use to make
a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department
responsible for handling claims, telephone number, email address and
postal address.

Is there a timeframe in which the claim must be made after the incident
and repairs are completed?

Also is there any other information required apart from date/time
location, photos of locus, vehicle damage and repairs invoice in order to
make claim?

Yours faithfully,

Martin Cutler

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