Pothole Damage Claim

Canterbury City Council did not have the information requested.

Dear Canterbury City Council,

Please could you provide the process in which motorists should use to make a claim against the council for pothole damage to vehicles.

It would be appreciated if you could include the name of the department responsible for handling claims, telephone number, email address and postal address.

Is there a timeframe in which the claim must be made after the incident and repairs are completed?

Also is there any other information required apart from date/time location, photos of locus, vehicle damage and repairs invoice in order to make claim?

Yours faithfully,

Martin Cutler

CCC FOI, Canterbury City Council

Thank you for submitting a Freedom of Information request.  Your email has
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Protection Coordinator. 
We endeavour to respond to all Freedom of Information requests within 20
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Kind regards
Freedom of Information Team
Canterbury City Council

CCC FOISupport, Canterbury City Council

 

Reference:            5663

Title:                      Pothole Damage Claim

 

Thank you for your freedom of information request.

 

Canterbury City Council has no responsibility for the information you have
requested.  I believe the relevant authority for your enquiry is Kent
County Council; the contact details from their website are below:-

 

Who do I contact?

For queries about the Publication Scheme, or if you wish to make a request
for other information, or you need advice and assistance in accessing
information, please contact the Corporate Access to Information
Coordinator:

 

Email:    [1][email address]

 

Post:      Information Resilience and Transparency Team

               Kent County Council

               Room 2.71

               Sessions House

               County Hall

               Maidstone

               ME14 1XQ

Phone: 03000 41 41 41 (for enquiries only – formal requests for
information must be made in writing, either by email, fax or letter).

If you are unhappy with the way your enquiry has been dealt with, you may
ask for an internal review by e-mailing [2][email address] or by
following the procedure set out on the council’s website. 

If you are still dissatisfied after an internal review, you may appeal to
the Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9
5AF.

Kind regards,

 

Freedom of Information Team

Democratic Services

Canterbury City Council

CANTERBURY

CT1 1YW

Tel: 01227 862574

[3]www.canterbury.gov.uk

 

References

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1. mailto:[email address]
2. mailto:[email address]
3. http://www.canterbury.gov.uk/