Thank you for your email.

We will aim to contact you within 3 working days. In the meantime, further
information is provided within the Make a Freedom of Information request
at
[1]https://www.knowsley.gov.uk/your-council...

Kind regards,

Customer Liaison Team

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Dear Laura Elvin,

Thank you for your email received on 12 March 2024 requesting information about Pothole costs.

Please note you can now log a Freedom of Information request on our online portal on the following link.

https://www.knowsley.gov.uk/your-council...

I have recorded your request for information under reference F2024.03.7559.

This has been passed to the relevant service and you will receive a response by 12 April 2024.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

If you need further information please contact me.

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

show quoted sections

Dear Laura Elvin
Freedom of Information request F2024-03-7559
We have looked into your request for information about Pothole costs, and could you please clarify the following –

In respect of the claims related questions below can you confirm whether the questions are in relation to those potholes reported and filled in the months October 2023 to February 2024?

How many compensation claims made for potholes by month Total cost of these claims, by month
How cost of pay outs, by month
What road / pothole had the most individual claims? How many?
What road / pothole incurred the highest value of claims in terms of total cost? How much?
What was the largest individual claim financially - where, when and how much and what for?
How much was spent defending claims?

If I do not receive clarification from you by 12 April 2024 I will assume you no longer require the information.

If you need further information please see contact details below.

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

show quoted sections

Your FOI request has been completed

Dear Laura Elvin

Your FOI with Reference Number : 7559 has been completed please click on the link
below to view it

[1]https://knowsleytransaction.mendixcloud....
Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Merseyside
L36 9UX
[2]www.knowsley.gov.uk

This e-mail and any attachments are confidential. It may contain
privileged information and is intended for the named recipient(s) only. It
must not be distributed without consent. If you are not one of the
intended recipients, please notify the sender immediately and do not
disclose, distribute, or retain this email or any part of it and do not
take any action based on it.
Unless expressly stated, opinions in this email are those of the
individual sender, and not of Knowsley MBC. Legally binding obligations
can only be created for, or be entered into on behalf of, Knowsley MBC by
duly authorised officers or representatives.
Knowsley MBC excludes any liability whatsoever for any offence caused, any
direct or consequential loss arising from the use, or reliance on, this
e-mail or its contents. We believe but do not warrant that this e-mail and
any attachments are virus free. You must therefore take full
responsibility for virus checking and no responsibility is accepted for
loss or damage arising from viruses or changes made to this message after
it was sent. Knowsley MBC reserves the right to monitor and/or record all
e-mail communications through its network in accordance with relevant
legislation.

References

Visible links
1. https://knowsleytransaction.mendixcloud....
2. http://www.knowsley.gov.uk/