Currently waiting for a response from Dumfries and Galloway Council, they should respond promptly and normally no later than (details).

Dear Dumfries and Galloway Council,
Can you please tell me how often the mail box used for reporting potholes is checked by staff? What is the procedure once a pothole has been reported? How many times was a pothole reported outside number 96 Eastwood Avenue Stranraer and on what dates? How often has a pothole been reported in any part of Eastwood Avenue in the last 4 months? In what part of the street were these other potholes reported?

Yours faithfully,

Marc Nicholson

Dumfries and Galloway Council


Thank you for your request for information which was received on 03/06/2019 which we are dealing with in terms of the above legislation. We have given your request the unique reference 414959 and we would appreciate it if you could quote this on all correspondence to us.

Under the terms of the legislation, we have an obligation to respond to your request within 20 working days from the day after your request was received. We will therefore aim to respond to your request by 01/07/2019.

Please be aware that, in some circumstances, a fee may be payable for the retrieval, collation and provision of the information you have requested. If this is the case, a fees notice will be issued, which would need to be paid in order to progress your request.

If your request for information is considered and deemed as a 'business as usual' request, it will be responded to by the appropriate Service within the Council.

If you have any queries in the meantime, please contact [email address].

Kind Regards

FOI Unit
Dumfries and Galloway Council

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