Pot Holes

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Dear Mr Sheils

Thank you for your e-mail received 21 April requesting information regarding pot holes .

Jacquie Harris will arrange for the information to be provided to you no later than 20 May 2010.

Whilst it is the Council's policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000. These may prevent me from releasing all or some of the information you have asked for. You will, however be informed if this is the case and why.

Yours sincerely

Julie Clist
Business Support Officer
Corporate Complaints & FOI Team
London Borough of Barking & Dagenham
Room 104 Town Hall
1 Town Square
Barking
IG11 7HE
020 8227 2875

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear Mr Sheils

Thank you for your e-mail received 21 April requesting information
regarding pot holes.

We are claiming exemption under Section 39 of the Freedom of Information
act and have processed your request and released this information under
the Environmental Information Regulations Act.

In response to your request there have been 645 customer enquiries
received by the Highways section from the beginning of this year, to
date. Out of these enquiries the Area Highways Inspectors have raised a
total of 221 orders to repair potholes and broken down into the following

Footway = 11

DBM Carriageway = 166

Concrete Carriageway = 54

Please find attached a breakdown of the above orders by location.

Most of these orders have multiple locations and up to or more than 100
potholes in any single order. As a consequence there are over 1000
potholes identified and marked for repair or have already been repaired to
date.

I hope that I have been able to provide you with the information you
require and that you are satisfied with the way that I have dealt with
your request, however if for any reason you are not, you can make a
complaint by writing to the Corporate Complaints Team, Room 104, Town
Hall, 1 Town Square, Barking IG11 7HE. Alternatively you can make your
complaint on-line at www.barking-dagenham.gov.uk or you can e-mail your
complaint to [email address].

If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner.
Full details of how to do this will be made available on request.

Kind regards

Jacquie Harris

Jacquie Harris | Project Manager, Environmental and Enforcement

London Borough of Barking and Dagenham | Frizlands Admin Building |
Dagenham | RM10 7HX

Phone: 020 8227 5645 | Fax: 020 8227 2608

Email: [1][email address] | [2]www.barking-dagenham.gov.uk

Working together for a better borough that is safe, clean, fair and
respectful,

prosperous and healthy, and where our young people are inspired and
successful.

P Protect the environment and save trees; please only print if essential

E-mail confidentiality notice. This message is intended for the addressees
only. It may be private, confidential and may be covered by legal
professional privilege or other confidentiality requirements.  All
communications sent to or from this organisation may be subject to
recording or monitoring in accordance with relevant legislation.  If you
are not one of the intended recipients, please notify the sender
immediately on +44 0 20-8215-3000 and delete the message from all
locations in your computer network. Do not copy this email or use it for
any purpose or disclose its contents to any person: to do so maybe
unlawful.

References

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