Postmaster Policies

Response to this request is long overdue. By law, under all circumstances, Post Office Limited should have responded by now (details). You can complain by requesting an internal review.

Dear Post Office Limited,

Please can you provide the names & actual copies of all the Postmaster Policies within the business.
E.g. Postmaster Onboarding Policy, Postmaster Training Policy, Network Transaction Corrections Policy. etc.

Yours faithfully,

brent jay

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00909

Dear Brent Jay,

Thank you for your request for information which was received on 9th June.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 5th July.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

Dear Brent Jay,

We are writing in respect of your information request, FOI2024/00909. At
present, our view is that your request falls within the scope of the
qualified exemption at section 31 of the Freedom of Information Act ("
FOIA"), relating to the prevention or detection of crime. This exemption
is engaged because providing the information will prejudice the prevention
of crime by facilitating the possibility of a criminal offence being
carried out.

As permitted by section 10 of the FOIA, Post Office Limited (" Post
Office") requires further time to consider the public interest test in
relation to this exemption. An extension is permitted until such time as
is reasonable in the circumstances. Having considered the FOIA Code of
Practice, Post Office considers that an extension of 20 working days is
appropriate in this instance and will therefore aim to respond to you by
6th August.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

References

Visible links
1. mailto:[email address]

information.rights@postoffice.co.uk, Post Office Limited

Dear Brent Jay,

We are writing in respect of your information request, FOI2024/00909. At
present, our view is that your request falls within the scope of the
qualified exemption(s) at section(s) 31(3), 40(2)(3) and 43(2) of the
Freedom of Information Act (" FOIA"), relating to the prevention or
detection of crime, information constituting personal data relating to
other persons and information which would, or would be likely to,
prejudice the commercial interests of any person, including the public
authority holding it.

As permitted by section 10 of the FOIA, Post Office Limited (" Post
Office") requires further time to consider the public interest test in
relation to these exemptions. An extension is permitted until such time as
is reasonable in the circumstances. Having considered the FOIA Code of
Practice, Post Office considers that an extension of 20 working days is
appropriate in this instance and will therefore aim to respond to you by
4th September.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

References

Visible links
1. mailto:[email address]

information.rights@postoffice.co.uk, Post Office Limited

Dear Brent Jay,

We are writing in respect of your information request, FOI2024/00909. At
present, our view is that your request still falls within the scope of the
qualified exemptions at sections 31(3), 40(2)(3) and 43(2) of the Freedom
of Information Act (" FOIA"), relating to the prevention or detection of
crime, information constituting personal data relating to other persons
and information which would, or would be likely to, prejudice the
commercial interests of any person, including the public authority holding
it.

As permitted by section 10 of the FOIA, Post Office Limited (" Post
Office") requires further time to consider the public interest test in
relation to these exemptions . An extension is permitted until such time
as is reasonable in the circumstances. Having considered the FOIA Code of
Practice, Post Office considers that an extension of 20 working days is
appropriate in this instance and will therefore aim to respond to you by
2nd October.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

References

Visible links
1. mailto:[email%20address]