Postmaster Contracts policy

Waiting for an internal review by Post Office Limited of their handling of this request.

Dear Post Office Limited,

Please can you disclose the policy or policies that are currently used for suspending and ending a postmasters contracts as well as dates when these policies came info force and any other previous versions up to an including those dating back to 1997.
Can you also disclose if these were shared, ratified, endorsed or agreed by other public, legal or trade bodies and name the organisational groups that did so.

Yours faithfully,

Mr. Guy Forkes

Dear Post Office Limited,

I sent in a request for information on the above subject matter dated 11th July 2023. The request was for:
"Please can you disclose the policy or policies that are currently used for suspending and ending a postmasters contracts as well as dates when these policies came info force and any other previous versions up to an including those dating back to 1997.
Can you also disclose if these were shared, ratified, endorsed or agreed by other public, legal or trade bodies and name the organisational groups that did so."

However i cant recall seeing or being sent an acknowledgment which i believe maybe required under the Act.
As this was requested on the 11th July, i am assuming you will be adhering to the 20 working days from the where by a response to this is due on 8th August 2023.

Yours faithfully,

Guy Forkes

information.rights, Post Office Limited

2 Attachments

Dear Guy,

 

Please see attached the acknowledgement of your requests received on 11
July 2023.

 

Kind regards,

 

Information Rights

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

 

[1]postoffice.co.uk

 

[2]Logo, company name Description automatically generated

 

 

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Dear information.rights,

You responded with the following:
"Thank you for your emails of 11 July 2023. Under section 12(4) of the Freedom of
Information Act 2000 ("FOIA"), Public Authorities are permitted to aggregate two or more
separate requests received by one person, that relate to the same or similar information.
We have therefore aggregated your two requests and will handle them as one under the
FOIA. The Act requires that a response must be given promptly, and in any event within
20 working days. We will therefore reply at the latest by 10 August 2023."

You have not indicated which of the two requests you have handled under a single request and i cannot see a reply as promised by 10th August. Please can you articulate the response for me please

Yours sincerely,

Mr. Guy Forkes

information.rights, Post Office Limited

Dear Mr. Guy Forkes

The acknowledgement email below refers to the two information requests you sent in titled "Number of contracts suspended or ended by year" and "Postmaster Contracts policy". We have aggregated these requests together and will respond to the latter request, via the What Do They Know website.

Kind regards

Data Protection and Information Rights Team

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information.rights, Post Office Limited

With apologies - the previous email should have read that we will respond only to the former request, i.e., your request titled " Number of contracts suspended or ended by year".

Kind regards

Data Protection and Information Rights Team

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Dear information.rights,
This is well overdue. Please provide a response as to when you will be replying otherwise i will have no choice but to request an internal review or go directly to the ICO.

Thanks
Guy Forkes

Yours sincerely,

Mr. Guy Forkes

information.rights, Post Office Limited

Dear Guy Forkes,

Thank you for your email. We previously wrote to you on 4 October, providing a revised date of 3 November. We apologise for the delay in providing this response, but we are continuing to process it and will respond as soon as we can.

Kind regards

Information Rights Team

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Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'Postmaster Contracts policy'.
I have waited quite patiently and you stipulated yet another release date of the 3rd November but since then nothing. It is now the 13th November and you have not released the information nor stuck to your timelines despite waiting 4 months.
Given the increased scrutiny of the Inquiry, this sort of information really should be made available asap.

I look forward to hearing the outcome of the internal review.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Mr. Guy Forkes

information.rights, Post Office Limited

1 Attachment

  • Attachment

    Freedom of Information Request FOI2023 00411.html

    1K Download

Dear Mr. Guy Forkes,

With apologies, but we sent the attached email on 3 November, but can see for some reason it did not reach the What Do They Know website.

We ask that you allow us to complete the FOI request before asking for an internal review. We are processing your request but given the amount of information you have requested, it is taking time to do so.

With kind regards,

Information Rights Team

100 Wood Street
London
EC2V 7ER

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