Our ref: FOI2024/00822

Dear Guy Forkes,

Thank you for your request for information which was received on 20th May.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 18th
June.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear Guy Forkes,

We are writing with regards to your request for information, which was
received on 20 May.

We have started to consider your request, however we require information
before we are able to proceed. Please provide a further explanation around
what complaint information you are requesting. For example, are you
requesting complaints concerning postmasters, or complaints made by
postmasters.

As you will appreciate the statutory timescale for our response to your
request will not commence until we are supplied with the further
information which we require. In the event that we do not hear from you we
will assume that you do not wish to proceed with your request.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear Guy Forkes,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER