Dear Data Protection and Information Rights Team

Sub-Postmasters with shortfall disputes relating to the current version of Horizon, HNG-A, are ineligible to pursue compensation through the Horizon Shortfall Scheme and are instead directed to the Post Office’s Claims Review Team.

Please can you disclose:

i) How many shortfall disputes of £10,000 or above have been assessed by the Claims Review Team since the launch of HNG-A?

ii) In how many of these cases has the Sub-Postmaster been referred to the CPS or equivalent authority for prosecution?

iii) In how many of these cases has the Post Office accepted liability for the shortfall?

iv) In how many of the cases in which the Post Office has accepted liability for the shortfall, has it offered compensation to the Sub-Postmaster?

Yours sincerely
Eleanor Shaikh

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00370

Dear Eleanor Shaikh,

Thank you for your request for information which was received on 1st
March. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 3rd
April.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7 ER

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Eleanor Shaikh,

Please find the response attached relating to your Freedom of Information
request. We apologise for the delay in responding.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER