Post Office Contract Mangers contacting Branches

Waiting for an internal review by Post Office Limited of their handling of this request.

john o'sullivan

Dear Post Office Limited,In evidence to Sir Wyn today(02/03/23) your Andy Trotter states he" had very strict process and procedures we were reqired to follow when dealing with a breach of contract case."Would this have included a log of all contact with branch including letters,emails and phone calls?Does this procedure stll stand?

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2023/00115

Dear Mr O'Sullivan,

Thank you for your email which was received on 2nd March. We will reply at
the latest by 3rd April.

Please remember to quote the reference number above in any future
communications.

Regards,

Information Rights Team

Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Mr O'Sullivan,

Please find the attached response relating to your email.

Regards,

Information Rights Team

Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ

john o'sullivan

Dear [email address],As always thanks for a reply.When the cost limit was set on dealing with an FOI request I dont imagine they considered a Government funded and supervised Body being guilty of the greatest miscarriage of justice in British History.To look at a SPM wrongly returning money that Horizon "believed" was owed could involve hundreds if not thousands of cases.Is it right to hide behind working to a budget to avoid discovering why and how this Scandal continues to run?Do you have discretion to spend more on searching,can the ICO demand you search?As I have said before I wish Callum,the NFSP,Saf or Elliot were asking these questions but their attentions are elsewehere.I found it hard to believe what I ask for is not "recorded information"-you must have some remarkably incurious people at all levels in the Post Office or are the errors of dealing with Horizon problems set to be repeated with disclosure,Compensation,FOI requests,Accountability?Are you permitted to ask for a budget increase to answer a FOI request.The "How many SPM's did we tell You are the only one having problems with Horizon?"is surely worth an answer if only for the 27 who have died awaiting settlement.

Yours sincerely,

john o'sullivan