Post Office ATMs and Third Party Fraud

Eleanor Shaikh made this Freedom of Information request to Post Office Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Post Office Limited did not have the information requested.

Dear Post Office Information Rights Team,

A recent letter from you refusing FOI Request FOI2024/00650 makes reference to the potential occurrence of third party fraud affecting Post Office ATMs:

https://www.whatdotheyknow.com/request/n...

Please can you disclose how many cases of third party fraud (not including vandalism) involving ATMs have been identified across the network per year since 2000.

If this date range is too wide, please can you disclose how many cases of third party fraud (not including vandalism) involving ATMs have been identified across the network per year 2002-2007 and 2015-2020.

Yours sincerely,

Eleanor Shaikh

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00917

Dear Eleanor Shaikh,

Thank you for your request for information which was received on 11th
June. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 9th July.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear Information Rights Team,

Please can you update on the progress of FOI2024/00917. According to your communication of 12 June 2024, the response was due on 9 July 2024.

Yours sincerely,
Eleanor Shaikh

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Eleanor Shaikh,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear Information Rights Team,

Please can you explain why, according to the August FOI Disclosure Log on the Post Office’s corporate website, this FOI is listed as having been ‘Granted In Full’ when in fact you have been unable to supply any of the information requested?

Yours sincerely,
Eleanor Shaikh

information.rights, Post Office Limited

Post Office Limited - Document Classification: PUBLIC

Dear Eleanor Shaikh,

Thank you for highlighting this error - we have made the change on the Post Office corporate website to reflect the final response.

With kind regards,

Data Protection and Information Rights Team

100 Wood Street
London
EC2V 7ER

postoffice.co.uk

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