Positions of driver location signs on motorways

Chris Evans made this Freedom of Information request to Highways England Company Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Highways England Company Limited,

Please can you supply:
1) The names of each driver location sign (i.e. M25 B 43.8)
2) The locations of each driver location sign
3) A list of the marker posts for motorways and their locations

Yours faithfully,

Christopher Evans

CCC, Highways England Company Limited

This is an automated response:
 
Thank you for your email to Highways England.
 
If you are reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 
 
A map of the roads for which we are responsible can be found here
[1]http://www.highways.gov.uk/publications/... If
the road you are interested in is not on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council
 
If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.
 
If you have made a request under the Freedom of Information Act your
request will be dealt with in line with our guidelines which are published
here: [3]http://www.highways.gov.uk/freedom-of-in...
 
Yours sincerely
 
Highways England Customer Contact Centre

***************************************************************

Highways England Company Limited | Registered Office: Bridge House, 1
Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No.
9346363

***************************************************************

 

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References

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1. http://www.highways.gov.uk/publications/...
http://www.highways.gov.uk/publications/...
2. https://www.gov.uk/find-your-local-council
https://www.gov.uk/find-your-local-council
3. http://www.highways.gov.uk/freedom-of-in...
http://www.highways.gov.uk/freedom-of-in...

Edwards, Al, Highways England Company Limited

1 Attachment

 

 

Al Edwards BEng (Hons) CEng MIET

Technology Operations Manager & Sponsor

 

Highways England

The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6874143 | Mobile: + 44 (0) 7768640332
Web: [1]http://www.highwaysengland.co.uk
GTN: 6189 4143

 

From: Edwards, Al
Sent: 08 June 2015 13:00
To: '[email address]'
Subject: FW: HAIL Customer Response Form - Call # 17950751

 

Dear Mr Evans

 

Can you please confirm if your belong/request this information for a
particular  to an establishment  ? if so, please identify

 

Regards

 

Al Edwards BEng (Hons) CEng MIET

Technology Operations Manager & Sponsor

 

Highways England

The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6874143 | Mobile: + 44 (0) 7768640332
Web: [2]http://www.highwaysengland.co.uk
GTN: 6189 4143

 

 

From: NDD C DST
Sent: 08 June 2015 09:43
To: FOI Advice; Edwards, Al
Cc: TTD Customer Service Desk
Subject: RE: HAIL Customer Response Form - Call # 17950751

 

Hi

 

I believe that the person you need is Al Edwards in the NDD TTD NOS –
National Operations System team.

 

Al – Can you confirm that you can deal with this FOI request please.

 

Regards

 

Dawn Davies, NDD - Directorate Services Team Manager
Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6788177
Web: [3]http://www.highways.gov.uk
GTN: 6189 8177

From: FOI Advice
Sent: 08 June 2015 09:31
To: NDD C DST
Subject: FW: HAIL Customer Response Form - Call # 17950751

 

Hi Dawn,

 

I have received the attached request relating to Driver location signs,
would this be a question for Traffic Technology?

 

Many thanks

 

Amanda

 

Amanda Speight, Freedom of Information Team
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT
Tel: +44 (0) 113 2836627
Web: [4]http://www.highways.gov.uk
GTN: 5173 6627

 

 

From: Ali, Mohammed
Sent: 07 June 2015 08:30
To: FOI Advice
Subject: HAIL Customer Response Form - Call # 17950751

 

Dear colleagues,

Please find attached the details of a customer's enquiry.

In order for CCC to track the progress of each customer's enquiry
accurately, please notify CCC when you have responded to the customer.

If the nature of the enquiry does not fall within your area of expertise
please let us know by emailing CCC Closed Calls mailbox or using the link
in the attached word document.

If you are aware of the team that can successfully progress the customers
enquiry please can you forward the enquiry to that team and advise CCC
that you have done so.

Please note that your correspondence to CCC Closed Calls is used to assist
with developing lines to take for the advisors (in other words increase
the number of enquiries that the team answer at source).

Therefore it would be very much appreciated if you could attach a copy of
your written response or provide a brief summary of your telephone
conversation with the customer

 

Kind regards.

Mohammed Ali

Tel No: 0121 335
GTN No: 6186
Fax No: 

 

***************************************************************

Highways England Company Limited | Registered Office: Bridge House, 1
Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No.
9346363

***************************************************************

 

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References

Visible links
1. http://www.highways.gov.uk/
2. http://www.highways.gov.uk/
3. http://www.highways.gov.uk/
4. http://www.highways.gov.uk/

Dear Edwards, Al,

"Can you please confirm if your belong/request this information for a
particular to an establishment ? if so, please identify"

Can you clarify what you mean by this? I would be looking your all your motorways.

Yours sincerely,

Chris Evans

Edwards, Al, Highways England Company Limited

Dear Mr Evans

Are you employed by a particular company/organisation ?

Al Edwards BEng (Hons) CEng MIET
Technology Operations Manager & Sponsor
 
Highways England
The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6874143 | Mobile: + 44 (0) 7768640332
Web: http://www.highwaysengland.co.uk
GTN: 6189 4143

show quoted sections

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Dear Edwards, Al,

I'm not sure of the relevance. This is an FOI request.

Yours sincerely,

Chris Evans

Edwards, Al, Highways England Company Limited

Dear Mr Evans

The relevance is primarily on my side, for management and traceability purposes.

Regards

Al Edwards BEng (Hons) CEng MIET
Technology Operations Manager & Sponsor
 
Highways England
The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6874143 | Mobile: + 44 (0) 7768640332
Web: http://www.highwaysengland.co.uk
GTN: 6189 4143

show quoted sections

***************************************************************
Highways England Company Limited | Registered Office: Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No. 9346363
***************************************************************

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Dear Edwards, Al,

According to the Information Commissioner's office, with regards to the Freedom of Information Act:

1) everybody has a right to access official information. Disclosure of information should be the default – in other words, information should be kept private only when there is a good reason and it is permitted by the Act;
2) an applicant (requester) does not need to give you a reason for wanting the information. On the contrary, you must justify refusing them information.

From the ICO's guide to the Freedom of Information Act for public organisations:

"Anyone can make a request for information, including members of the public, journalists, lawyers, businesses, charities and other organisations."

There is nothing within the Freedom of Information Act to my knowledge that states I have to disclose my employment status to you. The information I am required to supply to you under the act is: my name, an address which can be physical or email (email supplied) and the written request specifying the information required.

Yours sincerely,

Chris Evans

Dear Edwards, Al,

I am just writing to you to establish whether, given my last email, you are intending to respond with the information or whether you are objecting / refusing without it.

Yours sincerely,

Chris Evans

Edwards, Al, Highways England Company Limited

I am now out of office on leave until, Monday 15th June, 2015 .

For any urgent issues, in the first instance please call and leave a
message on my mobile 07768 640 332

otherwise, the most appropriate as follows...

National Technology Assistant Project Sponsor : Andy Wainwright 07803 260
620
[email address]

For C&C Queries/Issues Support: Paul Malkin 07834 507 545/0121 485 5555 
[email address]

For ICCS Queries/Issues Support:
A.Wainwright (above) or Leave me a voicemeail

Airwave radios Queries/Issues Support: John Hollis  07793 883 050
[email address]

 

For Traffic Technology related queries or business support please contact
[1][email address]

 

For Freedom of Information requests, please forward to
[2][Highways England request email].

Thank You

Al Edwards BEng (Hons) CEng MIET
Project Manager & Sponsor

Highways England

The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6874143 | Mobile: + 44 (0) 7768640332
Web: [3]http://www.highways.gov.uk
GTN: 6189 4143

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References

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1. mailto:[email address]
2. mailto:[Highways England request email]
3. http://www.highways.gov.uk/

Edwards, Al, Highways England Company Limited

Mr Evans,

You may also be aware that assembling requested data could possibly bring cost implications, depending on the time needed to assemble.

Consequently, a more efficient route would be for the requester to sign up for access to a secure HE extranet site, where similar information and data is available and updated regularly.

However, in order for me to organise the relevant HE department to issue a user account, you will still need to submit the few details I ask for here .

Regards

Al Edwards BEng (Hons) CEng MIET
Technology Operations Manager & Sponsor
 
Highways England
The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Tel: +44 (0) 121 6874143 | Mobile: + 44 (0) 7768640332
Web: http://www.highwaysengland.co.uk
GTN: 6189 4143

show quoted sections

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Dear Edwards, Al,

Thank you for the response. I may misunderstand however are you stating the data is freely available via this platform? If so, surely the data is already compiled?

Yours sincerely,

Chris Evans

Dear Highways England Company Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Highways England Company Limited's handling of my FOI request 'Positions of driver location signs on motorways'.

The data request is straightforward but I have repeatedly been requested by Al Edwards for information about which organisation, if any, I work for. This information does not form part of an FOI request however on advising this to Al Edwards, I was told: "You may also be aware that assembling requested data could possibly bring cost implications, depending on the time needed to assemble."

Al Edwards states that he wants the information for his own benefit but also may be willing to sign me up to a private site for access to the information if I provide the organisation, if any, that I work for. Clearly therefore this data is already compiled and is unlikely to bring about additional charges.

My latest reply has not been responded to by Al Edwards and I believe I am being obstructed in this request.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

Chris Evans

CCC, Highways England Company Limited

This is an automated response:
 
Thank you for your email to Highways England.
 
If you are reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 
 
A map of the roads for which we are responsible can be found here
[1]http://www.highways.gov.uk/publications/... If
the road you are interested in is not on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council
 
If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.
 
If you have made a request under the Freedom of Information Act your
request will be dealt with in line with our guidelines which are published
here: [3]http://www.highways.gov.uk/freedom-of-in...
 
Yours sincerely
 
Highways England Customer Contact Centre

***************************************************************

Highways England Company Limited | Registered Office: Bridge House, 1
Walnut Tree Close, Guildford GU1 4LZ | Registered in England and Wales No.
9346363

***************************************************************

 

______________________________________________________________________
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References

Visible links
1. http://www.highways.gov.uk/publications/...
http://www.highways.gov.uk/publications/...
2. https://www.gov.uk/find-your-local-council
https://www.gov.uk/find-your-local-council
3. http://www.highways.gov.uk/freedom-of-in...
http://www.highways.gov.uk/freedom-of-in...

Highways England Company Limited

A mail message sent to you

To: [FOI #272238 email]

Titled: RE: Internal review of Freedom of Information request - Positions of driver location signs on motorways
Dated: Thu, 2 Jul 2015 11:01:36 +0000

has failed at the HA mail gateway because it cannot be checked. The sender has been informed of the situation.

HA Internet Administrator

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FOI Advice, Highways England Company Limited

Dear Mr Evans,

I attempted to send the following email earlier today but unfortunately the delivery failed.

I have raised the issue with our IT department who should permit the attachment to be sent, otherwise please contact me directly at [email address] with an alternate email address and I will happily provide the information requested.

The content of my email was as follows:

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

Dear Mr Evans

Thank you for your most recent email.

You are of course correct that the identity and/or motive of the requester is not a relevant concern under FOI.

Marker post location information is information that Highways England would routinely provide, as such, please find attached a spreadsheet of marker post locations.

My colleague is correct in saying that this information is subject to change so you may not be able to rely entirely on this information in the future.

Please be assured that I will remind my colleague of our obligations under the Act. Please also accept my apologies for any frustrations in the delay in being provided with this information.

Most documents supplied by Highways England will be Crown Copyright. Most Crown Copyright information can be re-used under the Open Government Licence. For information about OGL and about re-using Crown Copyright information please see The National Archives website.

If you are not content with the outcome of this internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

If you have any queries about this letter, please contact me. Please remember to quote reference number 721,950 in any future communications.

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

show quoted sections

Dear Chris,

Thank you for your prompt review. I am pleased with the outcome we have had in this case following the review and in particular the promise that you will follow this up with your colleague. FOI is an important act and as such it makes things much easier if the employees responsible for providing such information understand their responsibilities within it.

I look forward to the second attempt at sending the relevant files. I suspect it would make no difference which email address I gave you as it appears to be your own systems that are preventing the file from being sent. I would be happy to provide you a dropbox upload link which you could drag and drop the file into if this remains a problem. Let me know if this would be beneficial.

Yours sincerely,

Chris Evans

FOI Advice, Highways England Company Limited

1 Attachment

Dear Mr Evans,

Thank you for your most recent email.

You are of course correct that the identity and/or motive of the requester is not a relevant concern under FOI.

Marker post location information is information that Highways England would routinely provide, as such, please find attached a spreadsheet of marker post locations.

My colleague is correct in saying that this information is subject to change so you may not be able to rely entirely on this information in the future.

Please be assured that I will remind my colleague of our obligations under the Act. Please also accept my apologies for any frustrations in the delay in being provided with this information.

Most documents supplied by Highways England will be Crown Copyright. Most Crown Copyright information can be re-used under the Open Government Licence. For information about OGL and about re-using Crown Copyright information please see The National Archives website.

If you are not content with the outcome of this internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

If you have any queries about this letter, please contact me. Please remember to quote reference number 721,950 in any future communications.

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

show quoted sections

Highways England Company Limited

A mail message sent to you

To: [FOI #272238 email]

Titled: RE: Internal review of Freedom of Information request - Positions of driver location signs on motorways
Dated: Fri, 3 Jul 2015 08:26:42 +0000

has failed at the HA mail gateway because it cannot be checked. The sender has been informed of the situation.

HA Internet Administrator

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FOI Advice, Highways England Company Limited

Dear Mr Evans,

I am still having difficulty sending the information to you. I have arranged for a response and the information to be published on our disclosure log: https://www.gov.uk/government/publicatio...

I will let you know when this has gone online, I hope this will be today.

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

show quoted sections

Dear FOI Advice,

Thank you for the file. I have now received it.

Unfortunately, it describes all the markers but does not specify their locations.

I was expecting latitude / longitude or some other method of identifying their location?

Yours sincerely,

Chris Evans

FOI Advice, Highways England Company Limited

1 Attachment

  • Attachment

    Gazetteer All Mposts only.zip

    5.9M Download

Mr Evans,

I have gone back to our contractors who have provided me with the attached spreadsheet. This contains OS references. Unfortunately, longitudes and latitudes are not recorded.

I hope the attached is of use.

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

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Dear Chris,

Thanks again for the reply. We are definitely getting there but it is still not quite right.

The information supplied contains the driver location signs for motorways but appears to be missing the M2, M20, M23 and M26. I believe the M26 may not have any so that likely explains that one but I can't understand the other 3 missing.

Additionally, it does not contain the marker post locations. The original request was for driver location signs like this:

http://www.cbrd.co.uk/articles/driver-lo...

...and motorway marker posts like this:

http://www.ukma.org.uk/sites/default/fil...

...with their specific locations. Any accurate location type is fine (OS references are no issue).

Yours sincerely,

Chris Evans

FOI Advice, Highways England Company Limited

Dear Mr Evans,

I have checked the latest version of the spreadsheet and the M2, M20, M23 and M26 are all included.

I have gone back to our contractors for clarification regarding any missing data.

I will let you know as soon as I have an answer.

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

show quoted sections

FOI Advice, Highways England Company Limited

1 Attachment

  • Attachment

    Driver location signs.png

    3.2M Download

Dear Mr Evans,

The blue signs in the first attachment are a relatively new addition to the motorway network. They are designed to complement and be more visible than the marker posts shown in your second attachment.

Both types of furniture display the same information. The photo attached to this email demonstrates this.

The marker posts are installed at 100m intervals, the blue location signs are installed at 500m intervals.

As both display the same information their locations are both contained in the previous spreadsheet.

Please see the following interim advice note produced in 2010 for further details regarding the installation of the 'new' signage: http://www.standardsforhighways.co.uk/ia...

I trust this clarifies matters.

Yours sincerely

Chris Barnes, Freedom of Information Officer
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT

show quoted sections

Dear Chris,

I must apologise. I opened the file on a Mac and the M20, M23 and M26 were not present. Having now opened in Excel on Windows, they are all. I cannot explain this!

This request is now complete. Thank you for all your assistance.

Yours sincerely,

Chris Evans

John C Bullas left an annotation ()

Great Dataset!!

Anyone trying to download Gazetteer_All_Mposts_only.xlsx and open in MS Excel 2003 or earlier will hit the 65536 row limit for a worksheet BEFORE the file is totally opened. Get a buddy to open the file in a more recent version of EXCEL and save the data out as a CSV file (for you to LINK to as a data source) OR to filter and extract what you are looking for.

Adding a column to the dataset with a numerical sequence will greatly assist if you resort to graphing the longitude and latitude columns to form a quick and dirty location make.

Google MyMaps https://www.google.com/maps/d/ can be used to generate your own maps using their aerial mapping.