Policy on Service User Recording of Meetings with the LA

Northampton Borough Council did not have the information requested.

Dear Northampton Borough Council,

What is the Local Authorities Policy & Practice on recording of
meetings with the LA by service users especially in social services
matters under the children act 1989 (IE Recordings by parents or
children or those that might act for or assist them) ie in any form
of recording including where there are legal proceedings as
follows:

A. What is the official policy and actual practice regarding
parents who wish to or who do audio or video or photographic record
meetings either with or without (ie covertly) the LA's knowledge:

1. In Parents/Children's Homes
2. In socials services premises
3. In LA Third Party contractors premises such as contact centres.
4. Does the LA have any contracts that allow or forbid such
recordings with or without (ie covertely) the knowledge:.
5. Does the LA engage with third parties that provide service that
allow or forbid with or without (ie covertely) the knowledge:

And

B. What is the LA's policy and practice regarding such recordings
by service users.

1. Does it forbid or discourage such and how
2. Allow and encourage such and how
3. How does it inform on such policies as in 1 or 2 above prior to
or during a meeting and how
4. If it is realised that such recording is or has taken place what
is the LA's policy and practice regarding its response.
5. Does the LA have any sanctions policy or framework either under
contract as in A 4. above or otherwise where such recordings have
taken place by service users:
5. Does the LA LA engage with third parties that provide services
especially such as contact centers for children as in A. 5. above
have any sanctions policy or framework where such recordings have
taken place by service users:

Notes:

i) For the purpose of this FOI Request: Recording means any Audio,
Video or Photographic Recording on any device, the LA may of course
specify regarding reference to specific types where there are
differences in policy and practice to these types.

ii) The thrust of this FOI request is aimed at matters involving
Children's Services and Parents/Children under the children act
1989. However the LA response can include covering all policies &
practices of the LA if those also include matters involving
Children's Services and Parents/Children.

iii) This FOI request regarding third parties such as contact
centers are regarding those service providers who provide services
to the above service providers are a contracted service to Service
Users under arrangements involving the LA directly such as
supervised contacts under the children act 1989.

Yours faithfully,

Advocacy Fund

Requests, Northampton Borough Council

Please accept this response as acknowledgement that your request has
been received by the Council. Under the Freedom of Information Act 2000
and the Environmental Information Regulations 2004 the Council has 20
working days in which to respond to your request. Under the Data
Protection Act 1998 the Council has 40 days in which to respond to your
request.

If you require any further information regarding this request please see
contact details below.

Information Governance, The Guildhall, Northampton, NN1 1DE. Tel 01604
838536/837409. Fax No 01604 837057

Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.

Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk

David Taylor, Northampton Borough Council

1 Attachment

P <<0001_00041811_Fin_4FINAL FOI RESPONSE NBC1698-418 11-9-22.DOC>>
lease find attached the Council's response to your recent FOI request on
recording social services meetings.

David Taylor
Senior Information Governance Officer
(Freedom of Information and Data Protection Officer)
Borough Solicitor's Department
The Guildhall
Northampton
NN1 1DE

Telephone: 01604 838536
Fax: 01604 837057
Email: [email address]

P

Please consider the environment before printing this email.* If printing
please recycleC Thank you......

Please note that the contents of this e-mail, including any attachments thereto, may contain information which is confidential or privileged, and which is solely for the use of the recipient named above. The information contained in this e-mail, and in your reply, may be subject to disclosure under the Freedom of Information Act 2000 or other legislation, and its confidentiality cannot be guaranteed. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of the contents of this e-mail is strictly prohibited.

Northampton Borough Council, The Guildhall, Northampton, United Kingdom, NN1 1DE
+44 (0)300 330 7000
www.northampton.gov.uk

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org