Policy on repairs

The request was refused by Northern Ireland Housing Executive.

Dear Northern Ireland Housing Executive,

Can you please provide details of your policy and legal position in regards to repairs to items and installations not installed by Housing Executive staff or by staff under contract to the Housing Executive?

Specifically, can you provide the legal background and current legal position in regards to the Housing Executive's duty to repair items that were installed in a NIHE tenancy by a former tenant to which the current tenant has no relationship?

Can you advise how unauthorised installations are dealt with at the end of a tenancy?

Can you advise if potential tenants are notified in writing of items to which the Housing Executive's repairing obligation does not apply, including items installed by previous tenants, prior to agreeing to take on a tenancy?

Yours faithfully,

E Farrell

Hamill, Aidan, Northern Ireland Housing Executive

1 Attachment

Dear E Farrell,

 

Please see acknowledgement of your recent Freedom of Information request.

 

Kind regards

 

Aidan Hamill

Freedom Of Information Coordinator

Cohesion Administrative Officer  

Northern Ireland Housing Executive

(: (028) 95983081 | ( Ext: 83081 *: [1][email address]

 

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Hamill, Aidan, Northern Ireland Housing Executive

Dear E Farrell,

 

I am writing to you regarding your recent FOI request received on 20
November 2019.

 

Unfortunately, there will be a short delay in processing the response and
we hope to have a response available very shortly.

 

We apologise for any inconvenience.

 

Kind regards

 

Aidan Hamill

Freedom Of Information Coordinator

Cohesion Administrative Officer  

Northern Ireland Housing Executive

(: (028) 95983081 | ( Ext: 83081 *: [1][email address]

 

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Hamill, Aidan, Northern Ireland Housing Executive

1 Attachment

Dear E Farrell,

 

Apologies for the delay.

 

Please find attached response to your recent Freedom of Information
request.

 

Kind regards

 

Aidan Hamill

Freedom Of Information Coordinator

Cohesion Administrative Officer  

Northern Ireland Housing Executive

(: (028) 95983081 | ( Ext: 83081 *: [1][email address]

 

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Dear Northern Ireland Housing Executive,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Northern Ireland Housing Executive's handling of my FOI request 'Policy on repairs'.

I do not feel that the third or fourth questions in my original request have been answered in your response, and I repeat them below in the hope that you will answer them as part of this internal review, and will provide additional information which will hopefully help you to answer these.

Can you advise how unauthorised installations are dealt with at the end of the tenancy? (E.g. are these removed at the Housing Executive's cost, are they inspected to ensure they comply with required standards, is the outgoing tenant charged for the removal of said installations) Can you please provide guidance which illustrates the Housing Executive's position.

Can you advise if potential tenants are notified in writing of items to which the Housing Executive's repairing obligation does not apply including items installed by previous tenants, prior to agreeing to take on a tenancy? (I am interesting in finding out if a potential tenant is fully informed of the items they will be responsible for - the general conditions of tenancy give general terms, but it seems very important to notify a tenant in advance of any particular exceptions to these conditions in the dwelling they are offered - this could be classed as providing misleading information under consumer protection legislation if NIHE does not disclose that certain items, such as showers, doors etc, will not be repaired by the landlord if they develop faults)

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

E Farrell

Hamill, Aidan, Northern Ireland Housing Executive

1 Attachment

Dear E Farrell,

 

Please see attached acknowledgement of your recent Internal Review
request.

 

Kind regards

 

Aidan Hamill

Freedom Of Information Coordinator

Cohesion Administrative Officer  

Northern Ireland Housing Executive

(: (028) 95983081 | ( Ext: 83081 *: [1][email address]

 

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Hamill, Aidan, Northern Ireland Housing Executive

1 Attachment

Dear E Farrell,

 

Please see attached an Internal Review response of your Freedom of
Information request received 20 November 2019.

 

Kind regards

 

Aidan Hamill

Freedom Of Information Coordinator

Cohesion Administrative Officer  

Northern Ireland Housing Executive

(: (028) 95983081 | ( Ext: 83081 *: [1][email address]

 

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