Policy for locating lottery winners

Alex Beard made this Freedom of Information request to Gambling Commission This request has been closed to new correspondence. Contact us if you think it should be reopened.

Gambling Commission did not have the information requested.

Alex Beard
Delivered

Good morning,

I am writing to make an open government request for all the information to which I am entitled under the freedom of information act.

In order to assist you with this request, I am outlining my query as specifically as possible. If however this request is too wide or too unclear, I would be grateful if you could contact me as I understand that under the act you are required to advise and assist requesters.

I am requesting the following information:

I would like to be provided with any written policy or documents produced within the last two years for how the winners of any of the national lottery games are traced.

If written policy or documents have not been produced in the past two years please proceed with the request, instead providing this the most recent of documents available.

To clarify I wish to be provided documents which outline the official guidelines for how the Gambling Commission, or any of its bodies, locates the winners of games such as the Lotto or Set for Life.

Searching within the same time two year period I would like the Gambling Commission to also provide the following:

I) The number of winners that the Gambling Commission , or one of its bodies, had to take steps to trace. By this I mean where the prize was not claimed prior to steps being taken to find the winner.

II) I would like to also be provided the value of these prizes.

I understand that under the act I should be entitled to a response within 20 working days.

I would be grateful if you could confirm via email that you have received this request.

I look forward to hearing from you in the near future.

If there are any issues please don't hesitate to contact me.
Thanks,
Alex

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Freedom of Information, Gambling Commission

Dear Sir/Madam

Thank you for your request for information which we are processing as a request under the Freedom of Information Act 2000.

We aim to deal with all requests promptly and in any event, no later than 20 working days in line with the statutory requirement. In this case 06/11/2019

If you have any queries about this email, please contact us.

Kind regards

Freedom of Information Team

GAMBLING COMMISSION
4th Floor
Victoria Square House
Victoria Square
Birmingham B2 4BP
Tel: 0121 230 6666
www.gamblingcommission.gov.uk

This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please return it to the address it came from indicating that you are not the intended recipient and delete it from your system. Do not copy, distribute or take action based on this email. Freedom of Information requests can be submitted either by email ([email address]) or by writing to: FOI request Gambling Commission Victoria Square House Victoria Square Birmingham B2 4BP Please clearly state that your request is under the Freedom of Information Act.

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Freedom of Information, Gambling Commission

Dear Sir/Madam

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

The Gambling Commission is responsible for licensing and regulating the National Lottery, ensuring the interests of participants are protected and maximising returns for Good Causes. Tracing or seeking to locate winners of National Lottery games is not within the remit of the Commission. This may be something that the operator of The National Lottery (Camelot UK Lotteries Ltd) seek to do as part of their procedures, therefore, the Gambling Commission does not hold the information requested.

You may wish to direct your enquires to the National Lottery directly, their contact details can be found on the website.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request and wish to make a complaint or request a review of our decision, you should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Gambling Commission. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Kind regards
Freedom of Information Team

GAMBLING COMMISSION
4th Floor
Victoria Square House
Victoria Square
Birmingham B2 4BP
Tel: 0121 230 6666
www.gamblingcommission.gov.uk
This email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please return it to the address it came from indicating that you are not the intended recipient and delete it from your system. Do not copy, distribute or take action based on this email. Freedom of Information requests can be submitted either by email ([email address]) or by writing to: FOI request Gambling Commission Victoria Square House Victoria Square Birmingham B2 4BP Please clearly state that your request is under the Freedom of Information Act.

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