Policy for dealing with 'unreasonably persistent' complaints

Richard Scott made this Freedom of Information request to Tendring District Council

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The request was successful.

Dear Tendring District Council,

The Local Government Ombudsman recommends that local authorities have a policy in place for dealing with unreasonably persistent complaints (see http://www.lgo.org.uk/publications/guida... for details).

Could you confirm whether Tendring District Council has such a policy, and if it does, please provide a copy of it.

Yours faithfully,

Richard Scott

Alison Rowlands, Tendring District Council

Dear Mr Scott,

Reference:ACR/FOI/09010

Further to the enquiry below, I can advise that Tendring District Council
has not adopted any such policy and accordingly, there is no document to
disclose in relation to your request.

Yours sincerely

Alison

Alison Rowlands
Corporate Information Manager
Legal Services
Tendring District Council

E-mail [email address]
Tel. 01255 686569
Minicom 01255 422470
Web [1]www.tendringdc.gov.uk

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