Dear Post Office Limited,

Please advise which POL employees have face to face contact with Postmasters.
Who is ultimately responsible for these employees?
How many employees conduct this role?
How many visits are made to branches every year (for the last 5 years)?
Are these visits conducted for every type of branch?
When did this commence?

Yours faithfully,

Mr. Guy Forkes

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00819

Dear Guy Forkes,

Thank you for your request for information which was received on 20th May.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 18th
June.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

Dear [email address],
This is just a gentle nudge, that a response was due on Monday 18th June and it is now a full day since that deadline. Please advise if there is going to be a delay and if so by how much.

Yours sincerely,

Mr. Guy Forkes

information.rights@postoffice.co.uk, Post Office Limited

1 Attachment

Dear Guy Forkes,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER