Dear Metropolitan Police Service (MPS),
how would a IT error take place on the PNC system? How many PNC IT errors were there nationwide from 2015 to present time?

Yours faithfully,

Scott

Metropolitan Police Service (MPS)

Thank you for your email to the Metropolitan Police Service Data Office.

 

Please note the Data Office Triage Team operate Monday to Friday only,
this department is closed during bank holidays.

A response will follow in due course.

 

We do receive a very high volume of requests and although we endeavour to
respond to all of them as quickly as possible, there may, at times, be a
few days turnaround time, should that be the case with regards to
responding to your email, we do respectfully ask you to bear with us while
we clear all the emails we received prior to yours.

 

The following applications are currently processed through the Data Office
Triage Team mailbox:

 

• Right of Access Requests (Formerly Subject Access Requests)

 

• Freedom of Information Act Requests

 

• Association of British Insurers/NPCC Memorandum of Understanding
requests

 

• Right to Erasure and Right to Rectification Requests

 

• Requests under the Environmental Information Regulations 2000 (EIR)

 

 

Please visit www.met.police.uk for enquiries relating to:

 

I.            Road Traffic Collisions,

II.           Sarah’s Law – Registered sex offender data

III.          Clare’s Law – Domestic violence offender data

IV.         Disclosures for family court proceedings

V.           Publication Scheme and statistics

NOTICE - This email and any attachments are solely for the intended
recipient and may be confidential. If you have received this email in
error, please notify the sender and delete it from your system. Do not
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email, its security and that of any attachments cannot be guaranteed.

Metropolitan Police Service (MPS)

1 Attachment

Dear Mr Smith,

Please see the attached in respect of your recent information request.
Our ref: 01/FOI/21/019791
Thank you.

Kind regards,
Data Office Triage Team | Information Rights Unit
Strategy & Insight | Strategy & Governance | METHQ | Metropolitan Police Service
Email: [email address]
Address: Information Rights Unit, PO Box 313, SIDCUP DA15 0HH

GOVERNMENT SECURITY CLASSIFICATION: OFFICIAL
Not Suitable for Publication:
Recipients of this email should be aware that all communications within and to and from the Metropolitan Police Service are subject to consideration for release under the Data Protection Act, Freedom of Information Act and Environmental Information Regulations. The MPS will consider all information suitable for release unless there are valid and proportionate public interest reasons not to, therefore, sensitive information not for public disclosure must be highlighted as such.

show quoted sections

Cyclops on behalf of Sarah Strong, Metropolitan Police Service (MPS)

1 Attachment

 

      Official 

 

Information Rights Unit
PO Box 313
Sidcup
DA15 0HH

 

Email: [1][the Met request email]

 

[2]www.met.police.uk

 

 
Our ref: 01/FOI/21/019791

 

12/07/2021

 

 

 
 

 

Dear Mr Smith,  

 

Freedom of Information Request Reference No: 01/FOI/21/019791

 

I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS).

 

I am sorry to inform you that we have not been able to complete our
response to your request by the date originally stated. 

 

I can now advise you that the amended date for a response is 22/7/21.

 

May I apologise for any inconvenience caused.

Kind regards,

Ms S. Strong

MPS Information Manager

 

 

 

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

 

Prior to lodging a formal complaint you are welcome to discuss the
response with the case officer who dealt with your request.  

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

 

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

 

FOI Complaint

Information Rights Unit

PO Box 313

Sidcup

DA15 0HH

[3][the Met request email] 

 

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.

 

The Information Commissioner

 

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their website at www.ico.org.uk.  Alternatively, write to or
phone:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113

 

 

      Official Sensitive

References

Visible links
1. mailto:[the Met request email]
2. http://www.met.police.uk/
3. mailto:[the Met request email]

Cyclops on behalf of Sarah Strong, Metropolitan Police Service (MPS)

1 Attachment

 

      Official 

 

Information Rights Unit
PO Box 313
Sidcup
DA15 0HH

 

Email: [1][the Met request email]

 

[2]www.met.police.uk

 
Our ref: 01/FOI/21/019791

 

26/07/2021

 

 

 
 

 

Dear Mr Smith,  

 

Freedom of Information Request Reference No: 01/FOI/21/019791

 

I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS).

 

I am sorry to inform you that we have not been able to complete our
response to your request by the date originally stated. 

I can now advise you that the amended date for a response is 2/8/21.

 

May I apologise for any inconvenience caused.

Kind regards,

 

 

Ms S. Strong

MPS Information Manager

 

 

 

 

 

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

 

Prior to lodging a formal complaint you are welcome to discuss the
response with the case officer who dealt with your request.  

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

 

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

 

FOI Complaint

Information Rights Unit

PO Box 313

Sidcup

DA15 0HH

[3][the Met request email] 

 

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.

 

The Information Commissioner

 

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their website at www.ico.org.uk.  Alternatively, write to or
phone:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113

 

 

      Official Sensitive

References

Visible links
1. mailto:[the Met request email]
2. http://www.met.police.uk/
3. mailto:[the Met request email]

Cyclops on behalf of Sarah Strong, Metropolitan Police Service (MPS)

2 Attachments

 

      Official 

 

Information Rights Unit
PO Box 313
Sidcup
DA15 0HH

 

Email: [1][the Met request email]

 

[2]www.met.police.uk

 
Our ref: 01/FOI/21/019791

 

29/07/2021

 

 

 
 

 

Dear Mr Smith,

 

Freedom of Information Request Reference No: 01/FOI/21/019791

 

Please see the attached in respect of your Freedom of Information request
referenced above.

 

Yours sincerely,

 

 

Ms S. Strong

MPS Information Manager

 

 

      Official 

References

Visible links
1. mailto:[the Met request email]
2. http://www.met.police.uk/