Please provide a copy of the Universal Credit online account toolkit

Florence Elizabeth Constance Daisley made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Florence Elizabeth Constance Daisley

Dear Department for Work and Pensions,

Please provide a copy of all / any guidance pertaining to the Universal Credit online accounts that claimants are now expected to use in order to manage their universal credit claim.

My request includes (but is not limited to) any 'toolkit' document that has been written as a guide, for DWP employees, to the universal credit online account.

Thank you

Yours faithfully,

Florence Elizabeth Constance Daisley

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

Florence Elizabeth Constance Daisley

Dear DWP freedom-of-information-requests,

Your response to my request, has been delayed.

By law, I should expect a response within 20 working days.

Please provide a response to my request.

Yours sincerely,

Florence Elizabeth Constance Daisley

DWP Strategy Freedom of Information, Department for Work and Pensions

3 Attachments

Please accept our apologies for the delay and see the attached reply to your Freedom of Information request.
 

Yours sincerely
 
DWP Strategy FoI Team

show quoted sections