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 Response
Dear Sir / Madam

We acknowledge your request for information received on 10/03/2014 11.11
AM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 10/03/2014 11.11
AM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

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 Discussion Thread
 Customer (Mary Morris) 10/03/2014 11.11 AM
Dear Enfield Council,

I wish to make a FOI request please

Please explain how leaseholder annual service charges are calculated:
a. are they 'pooled' and if not, how are recharge costs calculated;
b. what methodology is used for any differing housing categories which
have differing service requirements;
b. are different lease terms taken into consideration;
c. does Enfield Council have a separate account to which annual service
charges are credited or are such receipts credited to the HRA ?

Yours faithfully,

Mary Morris

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 Question Reference No140310-000020
Subject :  Your Council (Benefit,Registrars)
Subject Level 2:  Freedom of Information
Date Created:  10/03/2014 11.11 AM
Last Updated:  10/03/2014 11.11 AM
Status:  Correspondence team
 

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Classification: PROTECT
Dear Mary Morris
 
I write in response to your below request for Information made under the
Freedom of Information Act 2000
 
 
Each element of your request is copied below with the response to each
directly beneath
 
I this is helpful
 

 a. are they 'pooled' and if not, how are recharge costs calculated;

 
Annual service charges are calculated based on what services a block
receives. There are some global costs, such as management and
administration, grounds maintenance (if that block has that service)
insurance (varies depending on number of bedrooms) and caretaking (three
levels of caretaking depending on the requirements of the block). Other
service charges are based on the specific block, for example communal
electricity, lift maintenance, door entry maintenance and responsive
repairs to the block would be based on the level of service that block
receives for those particular services. Any variations in the estimated
annual service charge will be reflected in the actual cost of each service
per block, which will be credited or debited to the accounts of
leaseholders in September of the following year.
 
Some charges are calculated using rateable value, which take into account
number of bedrooms and certain other factors. This is then divided by the
sum of all the individual rateable values of every property in the block.
This gives a ratio to which each unit’s contribution can be calculated.
Others are calculated purely by apportionment of number of units in a
block. These methods of apportionment are determined by the memorandum of
apportionment, which form part of each lease.
 
An example of a rateable value calculation:
 
227 (flat rateable value)                       = 0.09138 (or as a
percentage x100 = 9.14% 2 d.p)
2484 (sum of all flat rateable values)
 
 

 b. what methodology is used for any differing housing categories which
have differing service requirements; b.  are different lease terms
taken into consideration;

 
The lease is referred to when considering the re-chargeability of a
service charge. Most of the service charges that leaseholders pay for are
described in the 4^th schedule of the lease. However, the lease also gives
us scope to add new services to the services charges that leaseholders
contribute towards, as long as they are considered reasonable.
 
As mentioned in point (a) differing service requirements are assessed and
taken into consideration when determining what level of service a block
requires, as in the case of caretaking. There are three levels of
caretaking for a block. Resident caretaking, where there is a resident
caretaker that lives at one of the blocks on an estate, non-resident
caretaking, where a neighbourhood team will visit blocks at an agreed
frequency, and less than non-resident caretaking, where only a limited
number of the services of the non-resident service are required at a
block.
 

 c. does Enfield Council have a separate account to which annual service
charges are credited or are such receipts credited to the HRA ?

 
Annual service charges are accounted for separately within the Council’s
Finance systems, but the Council does not have separate bank accounts into
which such income streams are credited (just trying to cover all the bases
re interpreting the question). The service charges are also credited to
the HRA as they represent the recovery of costs incurred on leaseholders
by the HRA.
 
Yours Sincerely
 
 
 
Paul Horgan
Senior Performance Manager
Enfield Homes
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( * :
Direct 020 8375 The Edmonton Centre email [email address]
8365
36-44 South Mall web [1]www.enfieldhomes.org
Edmonton Green
N9 0TN

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