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PIPAT and PIPCS technical faults

j smith made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Dear Department for Work and Pensions,

Please provide the following statistical data to be extracted from "ServiceNow" the incident management tool.

1) the total monthly incidents logged for PIPAT and PIPCS (to be listed individuals)

2) a list of resolution codes/reasons

3) highlight or identify were a PIPAT or PIPCS incident was cause by human error (ie a health care professional not following guidance on use of the tools)

As part of this request, I also require the following from PIP.

The number of claims were by a HCP has made errors or serious errors in their observations, or incorrectly documented findings on a report.

Yours faithfully,
Jamie Shield

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Dear Department for Work and Pensions,

Please provide an urgent update on this matter.

Yours faithfully,

j smith

DWP freedom-of-information-requests, Department for Work and Pensions

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been received by the DWP FOI mailbox.
 
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of the FOI Act 2000, you can normally expect a response within 20 working
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Information on the Department for Work and Pensions can be accessed on
gov.uk here - [2]http://www.gov.uk/dwp
 
 

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DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
 
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
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Information on the Department for Work and Pensions can be accessed on
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DIGITAL Freedom of Information Mailbox,

1 Attachment

Dear J Smith,

I am writing in response to your request for information, received 20th
July.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Giving the nature of the FOI and the specific request.

Combined with the public interest test.

I feel that the requested data should be disclosed.

The request explicitly related to incidents, that are caused by 'contractors' failing to follow guidance by using a copy and paste approach for completing the PIP assessments within PIPAT.

This will demonstrate that there is an on going failure of health care professionals failing to work to the correct standards.

Yours faithfully,

j smith

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
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If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
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Information on the Department for Work and Pensions can be accessed on
gov.uk here - [2]http://www.gov.uk/dwp
 
 

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DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
 
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
days.
 
Please note that email FOI responses will be issued from
[1][email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request please
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Information on the Department for Work and Pensions can be accessed on
gov.uk here - [2]http://www.gov.uk/dwp
 
 

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DWP Central FOI Team,

1 Attachment

Dear J Smith,

I am writing in response to your request for information, received 18th
August.

Yours sincerely,

DWP Central FoI Team

We don't know whether the most recent response to this request contains information or not – if you are j smith please sign in and let everyone know.