Dear Northern Ireland Public Services Ombudsman,
In your report Own Initiative - PIP you made 33 recommendations to the Department For Communities for improvement. There is lots of detail in the report and it would be helpful if you could please clarify how many of your recommendations refer i) to activity undertaken only by DFC, ii) to activity undertaken only by Capita, and iii) to activity undertaken by DFC and Capita jointly.
Yours faithfully,
Jerome McElduff