PIP Contracts - Management Information Reports (2018)

Response to this request is long overdue. By law, under all circumstances, Department for Work and Pensions should have responded by now (details). You can complain by requesting an internal review.

Dear Department for Work and Pensions,

The PIP contracts between the Secretary of State for Work and Pensions and Atos IT Services UK Ltd (2 lots) (“Atos”), and Capita Business Services Ltd (“Capita”) specify that the both parties must supply the Department with regular management information (“MI”). The periodicity for the “MI” varies, e.g. in some cases it is monthly while in others it appear to be once per year.

The requirement for the MI is prescribed in the Service Specification FINAL v2.0 and associated annexes (11 in total). For the avoidance of doubt the term MI in this request refers to all management information described in the document Service Specification FINAL v2.0, its associated annexes and any changes to MI that may been agreed with Atos and Capita since the contracts became effective. The scope of this request is to include information regardless of periodicity (i.e. it is not limited to that provided monthly).

RFI1 - Please disclose the MI provided to the Department by Capita (Lot 2) and Atos (Lots 1 and 3) that covers the period January 2018 to December 2018. Please note that if any disclosure does not mirror the contractual requirements in Service Specification FINAL v2.0 and its 11 annexes I expect the Department to cite the relevant exemption or explain why this information is not held.

This request is made on the assumption that the Department will carry out relevant redaction of personal information exempt under the FOIA (Section 40 (2)).

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
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If your email is a Freedom of Information request you can normally
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Should you have any further queries in connection with this request do
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For further information on the Freedom of Information Act within DWP
please click on the link below.
 
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DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear Mr Slater,

 

Please see attached our response to your recent Freedom of Information
Request.

 

Yours sincerely

 

Correspondence Team | Contracted Health & Employment Services | Department
for Work and Pensions

 

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Dear DWP Health Services Correspondence,

Thank you for your response. Having been through this a few times with the Department I will remind it once again of the Commissioner’s published guidance. It states that a public authority should take no longer than 40 days to provide its final response. This includes carrying out a public interest test.

Should the Department repeat previous behavior and cite S.10(3) again on 12 April 2019 then I will of course complain to the Commissioner. Unless the Department can cite exceptional circumstances, the Commissioner will find that it breached the FOIA.

I believe that should the Department cite S.10(3) to delay this request further it would be proof of a pattern of deliberate behavior by the Department that is incompatible with the FOIA. I would then invite the ICO to issue an enforcement notice against the Department to prevent it from abusing the S.10(3) process in the future.

Yours sincerely,

John Slater

no-reply@dwp.ecase.co.uk on behalf of DWP Health Services Correspondence, Department for Work and Pensions

Dear John Slater

The date that the response is due for your request, FOI2019/06760, has
been changed to 15th May

Kind Regards

CHES

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'PIP Contracts - Management Information Reports (2018)'.

I'm sure the Department knows it is "gaming" the system by abusing S.10(3) again. I'm sure it also knows that the ICO will send a letter telling it to issue its response without delay. As this is now a regular feature of how the Department handles RFIs I will be asking the ICO to take enforcement action against the Department when it deals with its inevitable refusal.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'PIP Contracts - Management Information Reports (2018)'.

In light of the Information Commissioner's letter to the Department, ref FS50836721, I trust that the Department will provide its response without any further abuse of S.10(3) FOIA.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

Visible links
1. http://www.dwp.gov.uk/freedom-of-informa...

no-reply@dwp.ecase.co.uk on behalf of DWP Health Services Correspondence, Department for Work and Pensions

1 Attachment

Dear John Slater,

I am writing in response to your request for information, received 11th
April.

Yours sincerely,

DWP Central FoI Team

Dear [email address] on behalf of DWP Health Services Correspondence,

Thank you for your response (IR 2019/14726 ) of 14 May 2019 to my IRR in which the Department claims:
"On 11 April, the department again advised that as the balance of the public interest was still
being considered, a response to your request was due by 15 May. A response in full to your
original FoI request was issued on 8 May. "

Unfortunately none of this is true.

On 11 April the Department stated:
"The date that the response is due for your request, FOI2019/06760, has
been changed to 15th May."

It made no reference to the public interest test or S.10(3).

In respect of the Department's claims that a full response was issued on 8 May 2019 this is again untrue. The Department has not issued a full response and remains in breach of the FOIA.

As the Department has confirmed that I have completed its complaints process I will refer the matter to the Commissioner who, based on previous cases, will take a dim view of the Department's behaviour.

Yours sincerely,

John Slater

Department for Work and Pensions

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DWP Health Services Correspondence, Department for Work and Pensions

Dear Mr Slater

 

Thank you for your email. We confirm that we did issue a response to you
on the 8 May but there appears to be a technical issue with displaying the
large amount of material issued on WDTK.  We are currently speaking with
our technical colleagues in the DWP and WDTK to try to resolve the problem
as a matter of urgency.

 

Please accept the DWP’s apologies for the delay in providing our response
to you.

 

Regards

 

Correspondence Team

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Dear DWP Health Services Correspondence,

Thank you for such a prompt response. If it helps, I am happy for the Department to send me the information on a CD/DVD by post. It has done this in the past.

Yours sincerely,

John Slater

DWP Health Services Correspondence, Department for Work and Pensions

Dear Mr Slater

 

As we are still experiencing difficulties with publishing the requested
information on your WDTK site, we have as you suggested, issued the
requested information to you on CD by recorded delivery today.

 

Please accept our apologies again for the delay. 

 

Regards

 

Correspondence Team

 

 

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Dear DWP Health Services Correspondence,

That's great, I'm very grateful for your prompt resolution of the problem.

Yours sincerely,

John Slater

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