PIP Complaints

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Dear Department for Work and Pensions,

Please can you provide me with the number of complaints made about Personal Independence Payment assessments for the following years.

- 2014 to 2015
- 2015 to 2016
- 2016 to 2017
- 2017 to 2018
- 2018 to June 2019

Please can the data be broken down into separate regions in England and finally, please can you break down the data into complaints made to the companies Atos and Capita for the years shown above.

Yours faithfully,

A.Mehmood

DWP freedom-of-information-requests, Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of DWP Health Services Correspondence, Department for Work and Pensions

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Dear Amber Mehmood,

I am writing in response to your request for information, received 4th
July.

Yours sincerely,

DWP Central FoI Team

Dear [email address] on behalf of DWP Health Services Correspondence,

Thank you for your response.

Please would you be able to clarify the number of assessments carried out in each region for each year from 2014 to 2019.

Also, if possible, please can you tell us which areas make up the regions.

This date would allow us to compare the number of complaints to assessments.

Thank you.

Yours sincerely,

Amber Mehmood