PIP Case Manager Modules

David Andrew Jameson made this Freedom of Information request to Department for Work and Pensions Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

David Andrew Jameson

Dear Department for Work and Pensions,

Please provide copies of the DWP PIP Case Manager / Decision Maker Modules as listed below with any handouts, training and slides

Electronic version is great and to save space as zip files

I believe it’s in the public interest to show transparency of these internal documents due to the increasing public interest in Personal Independence Payment

Introduction to Personal Independence Payment (PIP) and Reassessment
Using PIP Guidance
Getting Started with PIP Computer System (PIPCS)
Overview of PIPCS Data Gather
Paper Claims for Case Managers (CM)
PIP Claims
Vulnerable claimants and additional support
Declarations of suicide and self-harm
SREL (Special Rules for end of Life)
Task Management and Document Repository System for CMs
Payability
Failure To Attend and Good Reason
Failure to Comply
Secure Claimant Contact
CM Period 1 knowledge checker
Absence Abroad
Introduction to Motability and Passported benefits
Overlapping Benefits
Decision Making and Appeals (DMA)
Foundation Learning DMA: Role of the decision maker
DMA01 Foundation learning DMA02: Law and Guidance
DMA Foundation Learning DMA03: Evidence
DMA Foundation Learning DMA04: Decision Maker Skills
Receipt of the Assessment Provider (AP) report
Queries with AP report for CM
Processing the new claim decision
Explaining the decision
DMA Foundation Learning DMA05: Common Decision Maker Subject
CM Period 2 knowledge checker
Payment overview
Payment recalls
Payment Correction Cases Overview
When a claimant dies

Yours faithfully,

David Andrew Jameson

DWP freedom-of-information-requests, Department for Work and Pensions

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freedom-of-information-request@dwp.gov.uk,

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Dear David Jameson,

I am writing in response to your request for information, received 27th
June.

Yours sincerely,

DWP Central FoI Team

David Andrew Jameson

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'PIP Case Manager Modules'.

Keeping in line with your request I would like these modules, if that is not within the costs submit what you have in the format that is most cost effective or if necessary use your judgement to remove any costly elements or modules. I have submitted 6 of the ones of importance rather than 5 but reduce to 5 if you have to removing a module of your choice with priority given on order of submission but I feel all 6 would be fair and reasonable

Personal Independence Payment

Paper Claims for Case Managers (CM)

Introduction to Personal Independence Payment (PIP) and Reassessment Using PIP

DMA01 Foundation learning DMA02: Law and Guidance

DMA Foundation Learning DMA03: Evidence

DMA Foundation Learning DMA04: Decision Maker Skills

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/p...

Thank you kindly for your time

Yours faithfully,

David Andrew Jameson

DWP freedom-of-information-requests, Department for Work and Pensions

Thank you for contacting the Department for Work and Pensions (DWP).
 
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
 
Please note that this mailbox is for Freedom of Information (FOI) or
Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
 
 
Timescales for responding
 
Freedom of Information (FOI) Requests
 
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
 
Internal Review (IR) Requests
 
You can normally expect a response within 20 working days.
 
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
 
 
Receiving a response from us
 
Please note that email FOI and IR responses will be issued from
[email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
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Further Information
 
Should you have any further queries in connection with your FOI or IR
request please contact us.
 
More information on the DWP can be accessed on gov.uk here –
[1]https://www.gov.uk/government/organisati...
 

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David Andrew Jameson

Dear Department for Work and Pensions,

I would like to kindly remind you that this is now out of the FOI date range

Yours faithfully,

David Andrew Jameson

DWP freedom-of-information-requests, Department for Work and Pensions

Thank you for contacting the Department for Work and Pensions (DWP).
 
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
 
Please note that this mailbox is for Freedom of Information (FOI) or
Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
 
 
Timescales for responding
 
Freedom of Information (FOI) Requests
 
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
 
Internal Review (IR) Requests
 
You can normally expect a response within 20 working days.
 
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
 
 
Receiving a response from us
 
Please note that email FOI and IR responses will be issued from
[email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
provider.  
 
 
Further Information
 
Should you have any further queries in connection with your FOI or IR
request please contact us.
 
More information on the DWP can be accessed on gov.uk here –
[1]https://www.gov.uk/government/organisati...
 

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freedom-of-information-request@dwp.gov.uk,

4 Attachments

Dear David Jameson,

I am writing in response to your request for information, received 20th
July.

Yours sincerely,

DWP Central FoI Team

freedom-of-information-request@dwp.gov.uk,

3 Attachments

Dear David Jameson,

I am writing in response to your request for information, received 20th
July.

The response has been issued in 2 parts. Please let us know if you have
not received both parts of this reply.

Yours sincerely,

DWP Central FoI Team

David Andrew Jameson

Dear Department for Work and Pensions,

Thank you could I please have the slides in all the modules that you sent me

Yours faithfully,

David Andrew Jameson

DWP freedom-of-information-requests, Department for Work and Pensions

Thank you for contacting the Department for Work and Pensions (DWP).
 
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
 
Please note that this mailbox is for Freedom of Information (FOI) or
Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
 
 
Timescales for responding
 
Freedom of Information (FOI) Requests
 
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
 
Internal Review (IR) Requests
 
You can normally expect a response within 20 working days.
 
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
 
 
Receiving a response from us
 
Please note that email FOI and IR responses will be issued from
[email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
provider.  
 
 
Further Information
 
Should you have any further queries in connection with your FOI or IR
request please contact us.
 
More information on the DWP can be accessed on gov.uk here –
[1]https://www.gov.uk/government/organisati...
 

show quoted sections

References

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freedom-of-information-request@dwp.gov.uk,

Dear David Jameson,

Thank you for your email dated 16 August 2023. We have rechecked your
original response and can confirm that all the documents were released to
you in the 5 Zip files.

PIP 17RD - Paper Claims for case managers is a self-paced product. This
means that unlike the rest of the training products there are only 2
attachments, the slides, and the knowledge checker.

Yours sincerely,

DWP Central FoI Team