Dear

Thank you for contacting Folkestone & Hythe District Council.

The following case has been created
Subject: Freedom of Information request - Pigeon Control In Littlestone
Case reference number: 00149525.
Application number: Not applicable

The contents and any attachments of this e-mail message are confidential
and intended only for the named addressees. If you have received it in
error, please advise the sender immediately by return email and then
delete it from your system. Any unauthorised distribution or copying of
this transmission, or misuse or wrongful disclosure of information
contained in it, is strictly prohibited. Folkestone & Hythe District
Council cannot accept liability for any statements made which are clearly
the sender's own and not expressly made on behalf of the council. All
email to and from the council may be monitored in accordance with the
council's policies. Folkestone & Hythe District Council is registered with
the ICO as a data controller. Our privacy notice at
[1]www.folkestone-hythe.gov.uk/privacy explains how we use and share
personal information and protect your privacy and rights

ref:_00D1tqGSL._5002o3HBX5j:ref

References

Visible links
1. file:///tmp/www.folkestone-hythe.gov.uk/privacy

 
Dear Fergus Wilson

I am writing in respect of your information access enquiry
dated 04/08/2023. This request has been handled under the
Environmental Information Regulations 2004. 

Please find below information in response to your request.

═════════════════════════════════════════════════════════════════════

 No instructions have been given by Folkestone and Hythe District
Council to Cinque Ports Pest Control Ltd with regard to bird control
of pigeons from properties in Littlestone (Sea Front) in the period
of time following 1st January, 2018.

═════════════════════════════════════════════════════════════════════

The contents of this request are subject to re-use under the terms of
the [1]Open Government Licence unless otherwise specified.
Publications relying on this data must be attributed accordingly.
Where released materials are subject to 3^rd party copyright or
intellectual property rights, rights to attribution and re-use remain
vested in the holder.

Personal data disclosed in conjunction with an information access
request is provided in compliance with the Council’s legal
obligations. This disclosure does not provide consent for direct
marketing under the Privacy and Electronic Communications Regulations
(PECR), and should not be construed as such.

Should you require any further information, or if you are not
satisfied with our response, please do not hesitate to contact me.
You may also request an internal review by writing to the following
address: [2][email address]

Following this, if you are not satisfied with the internal review
response you may apply to the [3]Information Commissioner for an
independent review at the following address: [4][email address]

Kind regards,

Information Governance

Case Management (Corporate Services)
Folkestone & Hythe District Council

Civic Centre, Castle Hill Avenue,

Folkestone, Kent, CT20 2QY.
Email: [5][Folkestone & Hythe District Council request email]
Website: [6]Home | [7]FOI and Data | [8]Privacy
Follow us on [9]Twitter and [10]Facebook

ref:_00D1tqGSL._5002o3HBX5j:ref
 
 
 

show quoted sections

Dear

Thank you for contacting Folkestone & Hythe District Council.

The following case has been created
Subject: Internal review of Freedom of Information request - Pigeon
Control In Littlestone
Case reference number: 00149919.
Application number: Not applicable

The contents and any attachments of this e-mail message are confidential
and intended only for the named addressees. If you have received it in
error, please advise the sender immediately by return email and then
delete it from your system. Any unauthorised distribution or copying of
this transmission, or misuse or wrongful disclosure of information
contained in it, is strictly prohibited. Folkestone & Hythe District
Council cannot accept liability for any statements made which are clearly
the sender's own and not expressly made on behalf of the council. All
email to and from the council may be monitored in accordance with the
council's policies. Folkestone & Hythe District Council is registered with
the ICO as a data controller. Our privacy notice at
[1]www.folkestone-hythe.gov.uk/privacy explains how we use and share
personal information and protect your privacy and rights

ref:_00D1tqGSL._5002o3HC0Vw:ref

References

Visible links
1. file:///tmp/www.folkestone-hythe.gov.uk/privacy

Dear

Thank you for contacting Folkestone & Hythe District Council.

The following case has been created
Subject: Internal review of Freedom of Information request - Pigeon
Control In Littlestone
Case reference number: 00149928.
Application number: Not applicable

The contents and any attachments of this e-mail message are confidential
and intended only for the named addressees. If you have received it in
error, please advise the sender immediately by return email and then
delete it from your system. Any unauthorised distribution or copying of
this transmission, or misuse or wrongful disclosure of information
contained in it, is strictly prohibited. Folkestone & Hythe District
Council cannot accept liability for any statements made which are clearly
the sender's own and not expressly made on behalf of the council. All
email to and from the council may be monitored in accordance with the
council's policies. Folkestone & Hythe District Council is registered with
the ICO as a data controller. Our privacy notice at
[1]www.folkestone-hythe.gov.uk/privacy explains how we use and share
personal information and protect your privacy and rights

ref:_00D1tqGSL._5002o3HC4Kx:ref

References

Visible links
1. file:///tmp/www.folkestone-hythe.gov.uk/privacy

 
Dear Fergus Wilson,

I acknowledge receipt of your email of 16/08/2023 expressing
dissatisfaction with our response to your request for information
(dated 07/08/2023), which was handled under the Environmental
Information Regulations 2004. 

We will be dealing with this by way of an Internal Review in
accordance with the procedure outlined in our response dated
07/08/2023. Folkestone & Hythe District Council's approach to such
matters is subject to guidance produced by the Information
Commissioner's Office in line with Regulation 11 of the Environmental
Information Regulations 2004 and the EIR Code of Practice.

Regulation [1]11(1) of the Environmental Information Regulations
2004 outlines the scope of the internal review procedure. This reads
as follows:

“[…] an applicant may make representations to a public authority in
relation to the applicant’s request for environmental information if
it appears to the applicant that the authority has failed to comply
with a requirement of these Regulations in relation to the request.”

Consequently, the scope to be considered by a review is whether the
Council’s response on 07/08/2023 breached the relevant regulations.
In evaluating this, the case will be examined anew, taking into
account the points and evidence raised during your request. In the
interest of ensuring your arguments are examined comprehensively and
fairly, please can you confirm if the below understanding is correct?
 

• You believe that your EIR request was not answered correctly. We
stated that no information was held, as the Council had not given
instructions to Cinque Ports Pest Control for Pigeons in
properties on Littlestone Seafront since 01/01/2018; but you
believe that the Council has given instructions that fall within
these parameters.

We anticipate that the internal review will be completed within 20
working days of your application for review, however in exceptional
circumstances it may take slightly longer. If this is the case with
your enquiry, then we will endeavour to notify you and explain why
more time is needed.

Yours sincerely,

Data Protection
Folkestone & Hythe District Council

Civic Centre, Castle Hill Avenue,

Folkestone, Kent, CT20 2QY.
Email: [2][email address]

Website: [3]Home | [4]FOI and Data | [5]Privacy
Follow us on [6]Twitter and [7]Facebook
 
 
 

show quoted sections

Dear Fergus Wilson,

Apologies, this was a typo on our part.

Your email was received on 07/08/2023, not 16/08/2023.

Your internal review will be completed within 20 working days of your
application for review. If we believe this will change, we will be in
touch to let you know.

If there’s anything else that we can help you with in the meantime, please
let us know.

Kind regards,

Data Protection
Information Governance
Folkestone & Hythe District Council
Civic Centre, Castle Hill Avenue,
Folkestone, Kent, CT20 2QY.
Email: [1][email address]
Website: [2]Home | [3]FOI and Data | [4]Privacy
Follow us on [5]Twitter and [6]Facebook

show quoted sections

Dear Fergus Wilson,

This email request for an Internal Review appears to be a duplicate of the
request you have logged under case 00149919.

We will therefore be closing this specific case on our system, which may
result in a ‘case closed’ email being automatically sent out. Please be
assured that we will still be proceeding with your request for review
under case 00149919.

Kind regards,

Data Protection
Information Governance
Folkestone & Hythe District Council
Civic Centre, Castle Hill Avenue,
Folkestone, Kent, CT20 2QY.
Email: [1][email address]
Website: [2]Home | [3]FOI and Data | [4]Privacy
Follow us on [5]Twitter and [6]Facebook

show quoted sections

Dear Fergus Wilson,
 
I refer to your application dated 07/08/2023 for an internal review of the
council’s decision on your request under the Environmental Information
Regulations 2004. Your request for an internal review was as follows:
 

• You believe that your EIR request was not answered correctly. We
stated that no information was held, as the Council had not given
instructions to Cinque Ports Pest Control for Pigeons in properties on
Littlestone Seafront since 01/01/2018; but you believe that the
Council has given instructions that fall within these parameters.

In considering your request I have looked at the case impartially and
reconsidered the relevant factors. In light of this, I can confirm that I
consider the original handling of the case to be justified. I will address
each point in sequence and explain my rationale as follows.
 

• You asked a very specific question about if the Council had instructed
a certain pest control company to destroy, trap or remove pigeons from
properties on the Littlestone seafront since 01/01/2018: “what
instructions, if any, FHDC has given to Cinque Ports Pest Control Ltd
to trap, poison or otherwise remove feral pigeons from properties in
Littlestone (Sea Front) since 1st January, 2018 with the dates of
those instructions.”

• Information Officers approached the Environmental Services Team who
confirmed that they had not instructed this company to carry out any
work, either before or after the date you gave.

• As part of my own investigation, I bypassed Environmental Services and
performed a search through the SalesForce system that they work
through. I also instructed our IT Services Team to run an archive
search on all emails sent to and from the
@cinqueportspestcontrol.co.uk domain.

• The findings of my searches showed that the Council contacted Cinque
Ports Pest Control for the first time in July 2022 to obtain a quote
for preventing and discouraging pigeons from nesting on two
properties. It was stressed by Environmental Services that they did
not want the birds to be destroyed, and trapping/removing them was not
discussed.

• You stated that you had received information surrounding this pest
control company in a recent information request, but upon reviewing
this it looks to be the same emails surrounding an initial quotation
that I found in my searches.

• There has been no further contact with this company since the Council
requested these costs, and no instruction to carry out any work has
been given to them. I therefore do not uphold your complaint and
maintain that your EIR request was answered in the correct manner by
Information Officers.

Should you require any further information, please do not hesitate to
contact me. If you are not satisfied with the internal review response you
may apply to the [1]Information Commissioner for an independent review at
the following address: [2][email address]

Yours sincerely,

Data Protection
Information Governance
Folkestone & Hythe District Council
Civic Centre, Castle Hill Avenue,
Folkestone, Kent, CT20 2QY.
Email: [3][email address]
Website: [4]Home | [5]FOI and Data | [6]Privacy
Follow us on [7]Twitter and [8]Facebook

show quoted sections

Dear

Thank you for contacting Folkestone & Hythe District Council.

The following case has been created
Subject: Internal review of Freedom of Information request - Pigeon
Control In Littlestone
Case reference number: 00154177.
Application number: Not applicable

The contents and any attachments of this e-mail message are confidential
and intended only for the named addressees. If you have received it in
error, please advise the sender immediately by return email and then
delete it from your system. Any unauthorised distribution or copying of
this transmission, or misuse or wrongful disclosure of information
contained in it, is strictly prohibited. Folkestone & Hythe District
Council cannot accept liability for any statements made which are clearly
the sender's own and not expressly made on behalf of the council. All
email to and from the council may be monitored in accordance with the
council's policies. Folkestone & Hythe District Council is registered with
the ICO as a data controller. Our privacy notice at
[1]www.folkestone-hythe.gov.uk/privacy explains how we use and share
personal information and protect your privacy and rights

ref:_00D1tqGSL._5002o3HwlL0:ref

References

Visible links
1. file:///tmp/www.folkestone-hythe.gov.uk/privacy

Good morning Mr Wilson,

Thank you for your email.

We believe that you are referring to an email disclosed within a recent
Subject Access Request of yours. Information withheld within the email was
the personal data of individuals other than yourself, and were withheld as
Schedule 2 Part 3 paragraph 16(1) of the DPA applied – this exempts any
data that may identify a third party and includes full names, addresses,
contact details, job titles etc.

If you are unhappy with the way that your original request and internal
review have been handled, you can write to complain to the [1]Information
Commissioner’s Office who can conduct an independent review of the
information in question, and the way in which Folkestone & Hythe District
Council processed your requests. They can be contacted by emailing
[2][email address]

If there is anything else that we can do for you, please feel free to get
in touch.

Kind regards,

Data Protection

Information Governance
Folkestone & Hythe District Council

Civic Centre, Castle Hill Avenue,

Folkestone, Kent, CT20 2QY.
Email: [3][email address]

Website: [4]Home | [5]FOI and Data | [6]Privacy
Follow us on [7]Twitter and [8]Facebook

show quoted sections

Dear

Thank you for contacting Folkestone & Hythe District Council.

The following case has been created
Subject: Internal review of Freedom of Information request - Pigeon
Control In Littlestone
Case reference number: 00154359.
Application number: Not applicable

The contents and any attachments of this e-mail message are confidential
and intended only for the named addressees. If you have received it in
error, please advise the sender immediately by return email and then
delete it from your system. Any unauthorised distribution or copying of
this transmission, or misuse or wrongful disclosure of information
contained in it, is strictly prohibited. Folkestone & Hythe District
Council cannot accept liability for any statements made which are clearly
the sender's own and not expressly made on behalf of the council. All
email to and from the council may be monitored in accordance with the
council's policies. Folkestone & Hythe District Council is registered with
the ICO as a data controller. Our privacy notice at
[1]www.folkestone-hythe.gov.uk/privacy explains how we use and share
personal information and protect your privacy and rights

ref:_00D1tqGSL._5002o3Hx1ym:ref

References

Visible links
1. file:///tmp/www.folkestone-hythe.gov.uk/privacy

Dear Fergus Wilson,

You requested an Internal Review for this Freedom of Information request
on the 7^th of August 2023, which was subsequently responded to on the
15^th of August 2023. We are unable to perform an internal review of your
internal review.

If you aren’t happy with the response that you received to your Internal
Review, the next step would be to contact the Information Commissioner’s
Officer for an independent review. You can email them at
[1][email address] and can cite our case number of 00149919.

If there’s anything else that we can help you with, please feel free to
get in touch.

Kind regards,

Data Protection

Information Governance
Folkestone & Hythe District Council

Civic Centre, Castle Hill Avenue,

Folkestone, Kent, CT20 2QY.
Email: [2][email address]

Website: [3]Home | [4]FOI and Data | [5]Privacy
Follow us on [6]Twitter and [7]Facebook

show quoted sections