PHSO 27 March 2018 letter to overturn decision

Ben (Account suspended) made this Freedom of Information request to Parliamentary and Health Service Ombudsman

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Ben (Account suspended)

Dear Parliamentary and Health Service Ombudsman,

I would like disclosing whether the PHSO is in possession of the letter and Annex sent as an email attachment on 27 March 2018:

https://www.scribd.com/document/37497119...

Also what information is held that would explain why the following email was sent from one of the email addresses:

'Delivery has failed to these recipients or groups:

[redact @ombudsman.org.uk]
The email address you entered couldn't be found..'

Yours faithfully,

Ben

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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Ben (Account suspended) left an annotation ()

9 April 2018

'This message has been classified as Sensitive.

Dear [Ben]

PSHO reference FDC-275163

Acknowledgement of your request for information

Thank you for your correspondence of 6th April 2018 in which you requested information from the PHSO.

As your request asks for information from your case file it is a Subject Access Request as per the Data Protection Act 1998. A response shall be sent to you on or before 15th May 2018.

Whilst we note that you submitted the request under the pseudonym ‘Ben’ through the whatdotheyknow.com website, the link to the letter shows you case reference number from which your identify can be determined. Please note the ICO’s guidance on the right of access to information in complaint files and why this information can only be accessed by you:

“Under the DPA, individuals have a right of subject access to information about themselves. It does not give a right of access to information about anyone else – unless it is a parent acting on behalf of a child, for example. The DPA applies to all organisations that process personal data – public or private sector.”

Source - https://ico.org.uk/media/for-organisatio...

Regards,

Freedom of Information/Data Protection Team
Parliamentary and Health Service Ombudsman '

Ben (Account suspended)

Dear Parliamentary and Health Service Ombudsman,

The first element of my request has been dealt with because it has been confirmed that the PHSO is in possession of the letter and Annex sent as an email attachment on 27 March 2018. I do not consider this amounted to requesting my own personal information even though it was connected with it. It would be useful also to know how the organisation is likely to deal with it (when it will be responded to for example).

Similarly the second element is not a request for my own personal information but have no objection for it to be treated as a Subject Access Request under the Data Protection Act if the PHSO wishes.

Yours faithfully,

Ben

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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