Photocopiers, MFD's and Managed Print Services

Response to this request is long overdue. By law, under all circumstances, City College Coventry should have responded by now (details). You can complain by requesting an internal review.

Dear City College Coventry,

Please could you provide the following information :

1. Current contract details?
a. Photocopiers/MFD’s
b. Printers
c. Print room / reprographics

2. Companies awarded?
a. Photocopiers/MFD’s
b. Printers
c. Print room / reprographics

3. Length of contract/s and end dates?
a. Photocopiers/MFD’s
b. Printers
c. Print room / reprographics

4. Number of devices?
a. Photocopiers/MFD’s
b. Printers
c. Print room / reprographics

5. Annual print/copy volume
a. Photocopiers/MFD’s
b. Printers
c. Print room / reprographics

6. Annual spend?
a. Photocopiers/MFD’s
b. Printers
c. Print room / reprographics

7. Details on how these were procured. i.e.– By Framework
a. Procurement method
b. If Framework, please state which one
8. Do you have any print management software? If so, which software?
9. Do they supply you with any scanning software (additional to the software native to the device)?
10. What Document Management solution/s do you currently use within your organization?
11. What PDF software do you pay for? And how many licenses do you pay for (an average per annum would be a good number here please)?
12. Who is the person within your organization responsible for the MFD’s and the contract, what is their title, and their email address please?

Yours faithfully,

Mr J Smith