Phishing attacks

Barry Salmon made this Freedom of Information request to University of Bradford

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The request was successful.

Dear University of Bradford,

1. What is your policy for using personally owned devices accessing IT applications?
• We allow access to both student and staff with personal and corporate devices
• We allow access to staff with personal and corporate devices
• We only allow access to corporate devices

2. Do you have visibility into devices that are used to access University applications?
• Yes
• No

3. Do you use multi-factor authentication (such as a hardware token, software code generated by a mobile phone app, or an SMS code) to access IT applications? Please select one answer only.

• Yes, we use multi-factor authentication for all access by students, faculty and staff onto the devices, apps, intranet or IT network
• Yes, we only use it for access to all sensitive data such as financial payments, grades and personally identifiable data (PII) data held on the network
• No, we just use single factor authentication today
• We just use single factor authentication today but we are planning on implementing multi-factor authentication in the next 12 months.
4. What security risks in personal devices are you most worried about when accessing University applications?
• Out of date software. Ex: Operating systems, browsers
• Physical security of devices. Ex: passcode lock
• Jailbroken / Rooted devices
• Others (Please specify)

5. What is your policy regarding patching and updating digital devices, operating systems and apps which access your corporate network? Please select one answer only.

• We implement all patches/upgrades within 48 hours from notification
• We implement all patches/upgrades within 7 days of notification
• We implement all patches/upgrades within 30 days of notification
• It is impossible for us to maintain all devices, operating systems and apps at the latest version and patches/upgrades typically take longer than 30 days to implement.
• We outsource the patching and upgrade of all our devices and systems to a third party

6. Has your university ever been the victim of a phishing attack (where an individual is duped into disclosing their login, password or credit card details via an email purporting to be from a trusted source)? Please select one answer

• Yes
• No
• Don’t know

6a. If yes, how often have you experienced a phishing attack in the last 12 months? Please select one answer.

• 0-5 times
• 6-10 times
• 11-50 times
• 51+ times
• Don’t know

6b. If yes, which is the most common target of the phishing campaigns? (please select one)

• Students
• Lecturers/faculty staff
• Employees
• Other (please specify)

6c. What type of data was being targeted? (select all that apply)
• Student personally identifiable information (PII) e.g. date of birth. National Insurance Nos.
• Employee PII
• Financial/payroll data
• Research/patents
• Other (please specify)

6d. Did you identify the attackers and, if so, are they? (select all that apply).
• Organised cyber-criminals
• Opportunistic hackers (non-organised)
• Political hacktivists
• Disgruntled employees/former employees
• Disgruntled students/former students
• State sponsored hackers
• Other (please specify)

Yours faithfully,

Barry Salmon

Foi, University of Bradford

Dear Mr Salmon

 

Please see annotated in red against your questions, the University's
response to your freedom of information request dated and received on 14
December.

 

Kind regards

 

1. What is your policy for using personally owned devices accessing IT
applications?

> •          We allow access to both student and staff with personal and
corporate devices yes

> •          We allow access to staff with personal and corporate devices

> •          We only allow access to corporate devices

> 2. Do you have visibility into devices that are used to access
University applications?

> •          Yes yes

> •          No

> 3. Do you use multi-factor authentication (such as a hardware token,
software code generated by a mobile phone app, or an SMS code) to access
IT applications? Please select one answer only.

> •          Yes, we use multi-factor authentication for all access by
students, faculty and staff onto the devices, apps, intranet or IT network

> •          Yes, we only use it for access to all sensitive data such as
financial payments, grades and personally identifiable data (PII) data
held on the network

> •          No, we just use single factor authentication today

> •          We just use single factor authentication today but we are
planning on implementing multi-factor authentication in the next 12
months. Yes

 

> 4. What security risks in personal devices are you most worried about
when accessing University applications?

> •          Out of date software. Ex: Operating systems, browsers

> •          Physical security of devices. Ex: passcode lock

> •          Jailbroken / Rooted devices

> •          Others (Please specify)

This information is not publicly available.  Disclosure of such
information would be prejudicial to the University’s commercial interests
and is, therefore, exempt under section 43 of the Freedom of Information
Act.  The factors for withholding the information are that to disclose the
information would present serious  risks of harming  the University’s IT
Operations which is neither in the university, staff or its student
interests, nor is it in the interests of the wider public.

 

> 5. What is your policy regarding patching and updating digital devices,
operating systems and apps which access your corporate network? Please
select one answer only.

> •          We implement all patches/upgrades within 48 hours from
notification

> •          We implement all patches/upgrades within 7 days of
notification

> •          We implement all patches/upgrades within 30 days of
notification

> •          It is impossible for us to maintain all devices, operating
systems and apps at the latest version and patches/upgrades typically take
longer than 30 days to implement. >

          We outsource the patching and upgrade of all our devices and
systems to a third party

> 6. Has your university ever been the victim of a phishing attack

> (where an individual is duped into disclosing their login, password or

> credit card details via an email purporting to be from a trusted

> source)? Please select one answer

> •          Yes yes

> •          No

> •          Don’t know

> 6a. If yes, how often have you experienced a phishing attack in the last
12 months? Please select one answer.

We do not hold this information. 

> •          0-5 times

> •          6-10 times

> •          11-50 times

> •          51+ times

> •          Don’t know

> 6b. If yes, which is the most common target of the phishing campaigns?

> (please select one)

> •          Students

> •          Lecturers/faculty staff

> •          Employees

> •          Other (please specify) There is no obvious pattern

> 6c. What type of data was being targeted? (select all that apply)

> •          Student personally identifiable information (PII) e.g. date
of birth. National Insurance Nos.

> •          Employee PII

> •          Financial/payroll data

> •          Research/patents

> •          Other (please specify) There is no obvious pattern

> 6d. Did you identify the attackers and, if so, are they? (select all
that apply).

> •          Organised cyber-criminals

> •          Opportunistic hackers (non-organised)

> •          Political hacktivists

> •          Disgruntled employees/former employees

> •          Disgruntled students/former students

> •          State sponsored hackers

> •          Other (please specify) There is no obvious pattern

 

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Dear Foi,

The formatting hasn't worked so i cannot see the answers highlighted in red. Please could you submit the answers in a different way?

Many thanks,y,

Barry Salmon

Foi, University of Bradford

1 Attachment

Dear Mr Salmon

Please find attached the University's response to your freedom of information request.

Regards

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