Thank you for contacting the FOI Team.

This is confirmation that we have received your email. You should receive
a further acknowledgment shortly with a reference number.

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The use of Brent Council's e-mail system may be monitored and
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and other lawful purposes.

References

Visible links
1. https://www.brent.gov.uk/housing/landlor...

Tel: 020 89371234
[1]brentlogo1 (227×84)   Email: [email address]
Web: [2]https://www.brent.gov.uk/your-council

Dear Jamie Dixon 

RE: Pest control statistics 

Thank you for contacting the council on 08/03/2024.

Your case will be assigned to an officer and you should receive their
details soon.

Please use this reference number IRC-43490-C9Q9X7 when contacting us about
this case.

Please note that we may require further information in order for us to
proceed, in which case we will contact you. 

If you would like further information on how your case will be dealt with,
please visit our website: [3]https://www.brent.gov.uk/your-council 

Yours sincerely 
London Borough of Brent

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The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council
3. https://www.brent.gov.uk/your-council
4. https://www.brent.gov.uk/housing/landlor...

Tel: 020 8937 5522
[1]brentlogo1 (227×84)   Email: [email address]
Web: [2]www.brent.gov.uk/

Our Ref: IRC-43490-C9Q9X7
Your Ref:

Dear Jamie Dixon
 

Freedom of Information Act 2000

Thank you for your request for information that was received on
08/03/2024. We are dealing with your request under the Freedom of
Information Act 2000 and we aim to send a response by 09/04/2024.

In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.

The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.

We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 

Further information about the Councils procedures can be found on the
Council's website:
[3]https://www.brent.gov.uk/your-council/tr...

Alternatively, you may contact me using the contact details provided in
this correspondence. 

Yours sincerely 

Simon Legg
Head of Regulatory Services

══════════════════════════════════════════════════════════════════════════

The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council
3. https://www.brent.gov.uk/your-council/tr...

Tel: 020 8937 5522
[1]brentlogo1 (227×84)   Email: [email address]
Web: [2]https://www.brent.gov.uk/

Our Ref: IRC-43490-C9Q9X7

Dear Jamie Dixon

Freedom of Information Act 2000

Thank you for your information request received on 08/03/2024. This
request is being handled under the Freedom of Information Act 2000.

You requested the following information:

1. Do you offer a pest control service to the public, and if so, is the
service delivered in-house by the Council or contracted out to a 3rd
party? 
2. Do you charge for your pest control service? 
3. How many initial reactive domestic service requests involving the
following species, did the council deploy one or more technicians for each
fiscal year between 1st April and 31st March? [2021/2022 and 2022/2023].
Rats
Mice
Other rodents (e.g. foxes/squirrels/rabbits/etc.) Wasps Bedbugs Ants
Cockroaches Other insects (e.g. fleas/bees/mites/etc.) Birds
4. Are you intending to continue providing pest control services to your
community for the next 12-month period? 

I can confirm that Brent Council holds the information you have requested
and I answer each of your questions below:
 
1. Yes.
 
2. Yes
 
3. As per the table. This data shows the total number of jobs we have been
booked to treat, which is different to the number of times we attended
each site. For example, each treatment for mice or rats will consist of a
minimum of three visits for each job, fleas, cockroaches, or bedbugs are a
minimum of two visits and wasps are usually only one visit. (We do not
treat foxes or rabbits). These figures do not include our commercial
contract work. 

  2021/2022 2022/2023
Mice 1334 1503
Rats 633 592
Fleas 45 50
Bedbugs 253 425
Cockroaches 195 220
Wasps 162 113
Squirrels  67 44

4. Yes
 
I hope this information helps you. If you are dissatisfied with the way,
in which your request has been handled or the outcome, you may request an
internal review within two calendar months of the date of this response by
writing to the following address:

Freedom of Information
Brent Civic Centre
Engineers Way
Wembley
HA9 0FJ

[3][email address]

If you remain dissatisfied with the handling of your request or internal
review, you have a right to appeal directly to the Information
Commissioner for a decision. The Information Commissioner can be
contacted at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113
Website: [4]www.ico.org.uk

I will now close your request as of the date of this letter. 

Yours sincerely 
 
Simon Legg
Head of Regulatory Services

══════════════════════════════════════════════════════════════════════════

The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council
3. mailto:[email address]
4. http://www.ico.org.uk/