Pest control statistics
Dear Greenwich Borough Council,
Under the Freedom of Information Act 2000, I would like to request data regarding pests and pest control in England.
Please answer the following questions for 2021/2022 and 2022/2023.
Do you offer a pest control service to the public, and if so, is the service delivered in-house by the Council or contracted out to a 3rd party? Y=Yes, N=No, C=Contract out
Do you charge for your pest control service? (Y=Yes, N=No, X=we charge for some services)
How many initial reactive domestic service requests involving the following species, did the council deploy one or more technicians for each fiscal year between 1st April and 31st March?
Rats
Mice
Other rodents (e.g. foxes/squirrels/rabbits/etc.)
Wasps
Bedbugs
Ants
Cockroaches
Other insects (e.g. fleas/bees/mites/etc.)
Birds
Are you intending to continue providing pest control services to your community for the next 12-month period? (Y=Yes, N=No, DK=Don’t Know)
If you have any queries, please do not hesitate to get in touch.
Yours faithfully,
Jamie Dixon
Dear Mr Dixon,
EIR request: EIR-1501
Thank you for your request dated 08/03/2024
Your request will be answered by 05/04/2024
If you have any queries about this request, please contact me, quoting the
reference number above.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [1]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
Dear Mr Dixon,
EIR request: EIR-1501
Thank you for your request dated 08/03/2024
Our response is as follows:
Please answer the following questions for 2021/2022 and 2022/2023.
Do you offer a pest control service to the public, and if so, is the
service delivered in-house by the Council or contracted out to a 3rd
party? Y=Yes, N=No, C=Contract out
The Council has two pest control services. One service is operated by the
Environmental Health Service. This service is for private residents.
The other service is operated by the Repairs and Investment Service to
residents within our housing stock, and this service is delivered by our
in-house team.
Environmental Health Service. Y = Yes and C = Contract out
Repairs and Investment Service. In-house service.
Do you charge for your pest control service? (Y=Yes, N=No, X=we charge for
some services)
Environmental Health Service. X = we charge for some services
Repairs and Investment Service. N = No.
How many initial reactive domestic service requests involving the
following species, did the council deploy one or more technicians for each
fiscal year between 1st April and 31st March?
Rats
Mice
Other rodents (e.g., foxes/squirrels/rabbits/etc.) Wasps Bedbugs Ants
Cockroaches Other insects (e.g., fleas/bees/mites/etc.) Birds
Please see below the table for service requests made to the Environmental
Health Service.
Mice Rats Other Year
April 1 14 0
May 0 12 0
June 0 42 0
July 1 38 0
August 1 33 1
September 1 27 0 2021/22
October 1 26 3
November 10 42 2
December 2 15 2
January 3 35 2
February 1 23 2
March 21 19 2
April 0 27 3
May 9 10 0
June 0 15 1
July 1 24 2
August 0 2 1 2022/23
September 1 18 1
October 0 29 2
November 3 27 1
December 0 40 0
January 3 35 2
February 0 16 0
March 0 34 1
Please see below the table for service requests made to the Repairs and
Investment Service.
┌─────────────────────────────────────────────┬──────────────────────────┐
│Year - 01/04/2021 to 31/03/2022 │ │
├─────────────────────────────────────────────┼──────────────────────────┤
│Pest Type │Number of requests │
├─────────────────────────────────────────────┼──────────────────────────┤
│Request to inspect for pest control issue │148 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Mice │708 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Rats │197 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Cockroaches │114 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Wasps │78 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Fleas │47 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Bedbugs │249 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Pharoah Ants │48 │
├─────────────────────────────────────────────┼──────────────────────────┤
│TOTAL │1,589 │
└─────────────────────────────────────────────┴──────────────────────────┘
┌─────────────────────────────────────────────┬──────────────────────────┐
│Year - 01/04/2022 to 31/03/2023 │ │
├─────────────────────────────────────────────┼──────────────────────────┤
│Pest Type │Number of requests │
├─────────────────────────────────────────────┼──────────────────────────┤
│Request to inspect for pest control issue │82 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Mice │850 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Rats │235 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Cockroaches │131 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Wasps │107 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Fleas │31 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Bedbugs │240 │
├─────────────────────────────────────────────┼──────────────────────────┤
│Pharoah Ants │34 │
├─────────────────────────────────────────────┼──────────────────────────┤
│TOTAL │1,710 │
└─────────────────────────────────────────────┴──────────────────────────┘
Are you intending to continue providing pest control services to your
community for the next 12-month period? (Y=Yes, N=No, DK=Don’t Know)
Environmental Health Service - DK=Don’t Know
Repairs and Investment Service – Y = Yes
If you have any queries about this correspondence, please contact me,
quoting the reference number above.
If you are not satisfied with our response to your request, you can ask
for an Internal Review. Internal review requests must be submitted within
two months of the date of receipt of the response to your original
request. If you wish to do this, please contact us in writing, setting
out why you are dissatisfied.
If you are not satisfied with the outcome of the Internal Review, you may
apply directly to the Information Commissioner (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Internal Review procedure provided by the Council. You can contact the ICO
by emailing [1][email address], or by post at Customer Contact,
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [2]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
From: foi <[Greenwich Borough Council request email]>
Sent: Friday, March 8, 2024 2:50 PM
To: 'Jamie Dixon' <[FOI #1101245 email]>
Cc: foi <[Greenwich Borough Council request email]>
Subject: EIR-1501: Freedom of Information request - Pest control
statistics
Dear Mr Dixon,
EIR request: EIR-1501
Thank you for your request dated 08/03/2024
Your request will be answered by 05/04/2024
If you have any queries about this request, please contact me, quoting the
reference number above.
Yours sincerely,
David White
Head of Information, Safety and Community Services
Directorate of Communities, Environment and Central
Royal Borough of Greenwich
* 3^rd Floor, The Woolwich Centre, 35 Wellington Street, London, SE18
6HQ
8 [3]www.royalgreenwich.gov.uk
ü Please consider the environment before printing this email
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