Personalisation Agenda in Adult Social Care

The request was successful.

Dear West Berkshire Council,

I am very interested in how Personalisation has effected the way
the council works. Please could you answer the following questions.

1. Who is your Head of Personalisation / Personalisation Programme
Manager and what are their contact details?

2. Who is your Lead on Universal information/customer access in
Adult Social Care?

3. Do you currently have a Citizen portal in adult
social care as part of the Personalisation Agenda?

4. If you do have a portal solution what is this called, who
supplies it and where can I find it?

5. What is the cost of the associated contract?

6. What additional costs have you paid the supplier above this
contract and for what work?

7. When is this contract due to expire?

Yours faithfully,

Bill Turnball

Sue Broughton, West Berkshire Council

 

FoI/2013/638

 

Dear Mr Turnball,

 

Request for information: Personal Budgets

 

Thank you for your request. I have assumed that by the Personalisation
Agenda you mean Personal Budgets. More information about Personal Budgets
can be found here:
[1]http://www.westberks.gov.uk/index.aspx?a...

 

Information on support and assistance in Adult Social Care can be found
here: [2]http://www.westberks.gov.uk/index.aspx?a... and the
Social Care Info Point SCiP can be found here:

[3]http://search3.openobjects.com/kb5/westb...

 

We will seek to respond to your request within twenty working days, by
22^nd August.

 

Yours sincerely

 

 

Sue Broughton

 

Information Management Officer

 

 

 

* Strategic Support West Berkshire Council, Council Offices, Market
Street, Newbury RG14 5LD

 

Email:  [email address]

 

' 01635 519747 (external)      '   2747 (internal)      

 

You should be aware that all emails received and sent by this Council are
subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

 

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Suzanne Kenchington, West Berkshire Council

FoI/2013/638

 

Dear Mr Turnball,

 

Request for information: Personal Budgets

 

We have now collated the information to respond to part of your request,
you have asked;

 

1. Who is your Head of Personalisation / Personalisation Programme Manager
and what are their contact details?

Jan Evans – Head of Adult Social Care

[1]http://www.westberks.gov.uk/index.aspx?a...

 

2. Who is your Lead on Universal information/customer access in Adult
Social Care?

Debbie Butland – Service Manager

01635 42400

 

3. Do you currently have a Citizen portal in adult social care as part of
the Personalisation Agenda?

Please can you clarify what it is you mean by Citizan Portal? We have a
consultation portal that is manged corporately can you confirm if this is
what you would like to receive information on?

 

Once we have received this clarification we respond to the remainder of
your request.

 

Yours sincerely,

 

Suzi Kenchington 

Information Support Officer

Strategic Support,

West Berkshire Council, Council Offices, Market Street, Newbury, RG14 5LD

email:  [2][email address]

' 01635 519860 (external)      '  2860 (internal)      

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Dear Suzanne Kenchington,

A citizen portal that gives signposting and support to your citizen to help them find services and information in their area and also allow the to get an indicative budget for their personal budgets.

Yours sincerely,

Bill Turnball

Sue Broughton, West Berkshire Council

FoI/2013/638

 

Dear Mr Turnball,

 

Request for information: Personal Budgets

 

There has been some confusion over the meaning of question 3. In my
acknowledgement of 25/07 I pointed you to the Social Care Info Point SCiP
which can be found here:
[1]http://search3.openobjects.com/kb5/westb...  Could
you confirm whether this is what is meant by “a Citizen portal in adult

social care”, or whether you are referring to a consultation website as my
colleagues have considered may be the case? Once we have this
clarification we can progress the remainder of your request.

 

Yours sincerely

 

 

Sue Broughton

Information Management Officer

Please note that I work part time and messages may not be answered until I
am next in the office. 

* Strategic Support West Berkshire Council, Council Offices, Market
Street, Newbury RG14 5LD

Email:  [2][email address]

' 01635 519747 (external)      '   2747 (internal)      

You should be aware that all emails received and sent by this Council are
subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

P Please consider the environment before printing this e-mail

--------------------------------------------------------------------------

From: Suzanne Kenchington
Sent: 13 August 2013 12:06
To: [FOI #170359 email]
Subject: FoI/2013/638- Turnball

 

FoI/2013/638

 

Dear Mr Turnball,

 

Request for information: Personal Budgets

 

We have now collated the information to respond to part of your request,
you have asked;

 

1. Who is your Head of Personalisation / Personalisation Programme Manager
and what are their contact details?

Jan Evans – Head of Adult Social Care

[3]http://www.westberks.gov.uk/index.aspx?a...

 

2. Who is your Lead on Universal information/customer access in Adult
Social Care?

Debbie Butland – Service Manager

01635 42400

 

3. Do you currently have a Citizen portal in adult social care as part of
the Personalisation Agenda?

Please can you clarify what it is you mean by Citizan Portal? We have a
consultation portal that is manged corporately can you confirm if this is
what you would like to receive information on?

 

Once we have received this clarification we respond to the remainder of
your request.

 

Yours sincerely,

 

Suzi Kenchington 

Information Support Officer

Strategic Support,

West Berkshire Council, Council Offices, Market Street, Newbury, RG14 5LD

email:  [4][email address]

' 01635 519860 (external)      '  2860 (internal)      

P Do you really need to print this email?

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Dear Sue Broughton,

There has been some confusion over the meaning of question 3. In my
acknowledgement of 25/07 I pointed you to the Social Care Info Point SCiP
which can be found here:
[1]http://search3.openobjects.com/kb5/westb... Could
you confirm whether this is what is meant by “a Citizen portal in adult

Yes this is what i meant by a Citizen portal.

Yours sincerely,

Bill Turnball

Sue Broughton, West Berkshire Council

Dear Mr Turnball

Thanks. I'll advise our Social Care Service.

Yours sincerely

Sue Broughton

Information Management Officer

Please note that I work part time and messages may not be answered until I am next in the office.

* Strategic Support West Berkshire Council, Council Offices, Market Street, Newbury RG14 5LD

Email: [email address]

' 01635 519747 (external) ' 2747 (internal)

You should be aware that all emails received and sent by this Council are subject to the Freedom of Information Act 2000 and therefore may be disclosed to a third party.

P Please consider the environment before printing this e-mail

show quoted sections

Suzanne Kenchington, West Berkshire Council

FoI/2013/638

 

Dear Mr Turnball,

 

Request for information: Personal Budgets

 

We have now collated the information to respond to your request. You have
asked:

 

3. Do you currently have a Citizen portal in adult social care as part of
the Personalisation Agenda?

Yes we have an adult social care information portal.

4. If you do have a portal solution what is this called, who supplies it
and where can I find it?
It is called the Social Care Information Point (SCIP). It was developed by
Open Objects. It can be found at www.westberks.gov/scip.

5. What is the cost of the associated contract?s

The cost was 39,950

6. What additional costs have you paid the supplier above this contract
and for what work?s/
Annual maintenance and hosting £10,000

7. When is this contract due to expire?

Annual maintenance but no contract

 

If you are unhappy with the way your request has been handled, you may ask
for an internal review. You should contact David Lowe, Scrutiny &
Partnerships Manager, Strategic Support, Council Offices, Market Street,
Newbury RG14 5LD, email [1][email address].uk  if you wish to request
a review. If you are not content with the outcome of the internal review,
you have the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF

 

If you have any queries about this letter, please contact me.

 

Yours sincerely,

 

Suzi Kenchington 

Information Support Officer

Strategic Support,

West Berkshire Council, Council Offices, Market Street, Newbury, RG14 5LD

email:  [2][email address]

' 01635 519860 (external)      '  2860 (internal)      

P Do you really need to print this email?

--------------------------------------------------------------------------

From: Suzanne Kenchington
Sent: 13 August 2013 12:06
To: [FOI #170359 email]
Subject: FoI/2013/638- Turnball

 

FoI/2013/638

 

Dear Mr Turnball,

 

Request for information: Personal Budgets

 

We have now collated the information to respond to part of your request,
you have asked;

 

1. Who is your Head of Personalisation / Personalisation Programme Manager
and what are their contact details?

Jan Evans – Head of Adult Social Care

[3]http://www.westberks.gov.uk/index.aspx?a...

 

2. Who is your Lead on Universal information/customer access in Adult
Social Care?

Debbie Butland – Service Manager

01635 42400

 

3. Do you currently have a Citizen portal in adult social care as part of
the Personalisation Agenda?

Please can you clarify what it is you mean by Citizan Portal? We have a
consultation portal that is manged corporately can you confirm if this is
what you would like to receive information on?

 

Once we have received this clarification we respond to the remainder of
your request.

 

Yours sincerely,

 

Suzi Kenchington 

Information Support Officer

Strategic Support,

West Berkshire Council, Council Offices, Market Street, Newbury, RG14 5LD

email:  [4][email address]

' 01635 519860 (external)      '  2860 (internal)      

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